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Real Reviews from VERIFIED CUSTOMERS
BRITTNEY M. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
It looks incredible and the paint job is on point. Mike and his team are worth every penny.
8/2/2019
Melissa J. VERIFIED CUSTOMER
Vehicle Make : KIA
Great customer service vehicle looks brand new excellent job on detail????
8/2/2019
ERIKA R. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Trevor was awesome! He was very communicative throughout the entire process of my car repair and had a very kind and friendly personality. The front desk girl (I’m sorry I never got her name) was also so nice and welcoming!
8/2/2019
Corey A. VERIFIED CUSTOMER
Vehicle Make : KIA
????
8/2/2019
MARIA H. VERIFIED CUSTOMER
Vehicle Make : KIA
Sergio from Canoga Park was such a big help to me, he constantly updated me on my car. He also went above and beyond in contacting my adjuster when I couldn’t reach him. Excellent service, my car was done before the due date!
8/2/2019
**** H. VERIFIED CUSTOMER
Vehicle Make : DODGE
Convenient, quick, friendly and professional.
8/1/2019
PREMALATHA C. VERIFIED CUSTOMER
Vehicle Make : BMW
Pleasant staff Good quality work Fair price
8/1/2019
Stanly Azubuike. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They did a good job handling all aspects of the repair
8/1/2019
INES G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great experience at Pacific Elite. Everyone was helpful specially Chris Luna. Thanks
8/1/2019
Brandy S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Staff was very kind and courteous. I loved I was always aware of where in the process my repairs were. Your partnership with Geico made my experience flawless and easy. It was my first accident of this caliber and I was expecting the worst. You way exceeded my expectations and I’m super thankful I came you. Thank you so much.
8/1/2019
GINA G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
A great awesome experience all around !
8/1/2019
Rande P. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
We were very happy with the repairs and customer service. Will recommend you if anyone needs repairs. Thank you !
8/1/2019
NATASHA C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Not sure is my car was left in the on position, I left the body shop this morning and since then I've had to get a jump 3 times.
8/1/2019
RICKY C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very great communication. Excellent client relations and service. Nod only suggest more detail to the care of cars while in your possession. My car had over 20 miles added to it. The radio was changed. My CD was scratched and removed from the player. The gas was ****/4 low and my Eco Gas was turned off. My driver side seat has major creases to the leather, on repair side. There was a stain and stickers glue on my car. Just not feeling too good. Service was great the team works well together!!!
8/1/2019
SHAVONE A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
This is my second return to Pacific Elite Collision and for great reasons! Again, I was treated with great customer service through and through. Though I interfaced with just about all of the team members, who are all incredible, my direct rep is Steve. Steve is nothing short of amazing! He’s fair, honest, and treats his clients with great care. A plus? I received my car the same day!
8/1/2019
ROBERT R. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Detailed work. Superb personal to work with. Quality as good as factory. Tnx
8/1/2019
ANTHONY L. VERIFIED CUSTOMER
Vehicle Make : HONDA
I am totally blown away with the overall customer service. Everyone I came in contact with at the Alaska Ave location was very professional and genuinely friendly. There was nothing false about. An excellent team at that location. I give special notification to Cesar Gastelum. He is very professional and kept me updated every step of the way. I just got my vehicle today, but workmanship also appears to be excellent. Overall, just Top Shelf!!
8/1/2019
MARY S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone was courteous and professional. Explained the process kept me informed. Made me feel I made the right choice although I had intentions to take someplace else.When I went to leave reminded me to bring back anytime if I discover issues. Thank you to your team.
8/1/2019
George W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Customer service was great. They kept me informed on the status of my car and the repair was fast. They repaired some scratches on my rear bumper, however, the paint job wasn't 100% match for a small area, probably 98% but it's something I can live with. They also give your car a nice clean and wash job, inside and out. I would most definitely to anyone.
7/27/2019
Larry D. VERIFIED CUSTOMER
Vehicle Make : FORD
Thank you for the quick and courteous service. Larry D
7/27/2019