Very pleased from start to finish. Especially appreciated a shorter turnaround time on repairs. Thank you!
8/6/2019
NANCY C. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Friendly, professional and completed when promised.
8/6/2019
KAP K. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was very prompt and accurate. They were extremely kind and got the work done quickly. They fixed the car well and got the work done perfectly, even cleaned and detailed the car which was amazing. Thank you so much.
8/6/2019
Michael G. VERIFIED CUSTOMER
Vehicle Make : ACURA
I had an extraordinary experience at pacific elite. Paul went above and beyond to repair my vehicle. He was professional and kept me informed though the entire process. A huge thank you to the team at pacific elite. You did a fantastic job. My car looks fresh off the lot!
8/6/2019
Bradley N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I would like to thank Keith from Pacific Elite Collision who helped me out with the entire process of getting my car fixed. He went above and beyond and I have to say that I have never been treated so well as a customer. Simply outstanding service and I am extremely grateful. Thank you !
I will never hesitate to come back to Pacific Elite and I will 100% recommend my friends and family because of my experience!
8/4/2019
Sandra S. VERIFIED CUSTOMER
Vehicle Make : HONDA
the work they did to my car did not go well, many parts were left uneven /unaligned, and in the light they worked on it does not turn on a section of the tail lamp. It was not a satisfactory job.
8/4/2019
VIVIAN T. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very courteous. Kept me informed on the progress of my car on a daily basis. Had it ready in a timely manner.
8/4/2019
Sara L. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The staff was very friendly, professional, and easy to work with during this process. I would highly recommended this business to family/ friends and would be happy to return in the future.
8/4/2019
JULIA S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jonathan and Pacific Elite staff In Costa Mesa provided perfect customer service and support. To add, they completed repairs early and offered help with transportation.
8/3/2019
MARGARET K. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I highly recommend Pacific Elite. I went there because it was a guaranteed shop by my insurance. This shop made the inconveniences of having to get my car repaired following an accident almost inconsequential due to their excellent service. The estimate was accurate, the customer service - both in person and on the phone - was highly professional and considerate, and they even finished the job earlier than expected!
8/3/2019
Ashvir T. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept a great professional atmosphere and were very kind. I appreciated being updated consistently throughout the whole process.
8/3/2019
EVETTE Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for all your hard work.. Car looks amazing nice and shiny.. all parts looks great.. compair how I felt my brakes at the beginning until now Wow. Amazing feels like a new car again.. Thank you for having me as a customer
8/3/2019
TANVIR C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Paint & bumper put back was not at factory spec, as I was told they would do.
8/2/2019
Shahrnaz S. VERIFIED CUSTOMER
Vehicle Make : MINI
Fantastic customer service. Made the process easy and painless. Thank you!
8/2/2019
TROY G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Mike at your Signal Hill location was very courteous and friendly. When I told him I need my car back ASAP he made it happen.He is a credit to your team!
8/2/2019
MATT D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
After picking up my car I realized the plastic cover on the gear shift override is missing
8/2/2019
MARION B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service!!!
8/2/2019
LORI R. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Greatest service I’ve experienced, great customer service to David and the front reception , the quality of the work was awesome!
8/2/2019
ROBERT S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent service and people.
8/2/2019
CATHERINE P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional and fast service. Explained everything to me in great details.