You make the whole experience easy and stress free. It truly is so nice when you are already in a stressful situation. Your service takes away the stress. Thank you! And thank you to Mike, who was exceptional and communicated so well throughout the process. Cheers to a very satisfied customer.
8/16/2019
Richard S. VERIFIED CUSTOMER
Vehicle Make : FORD
The customer service from start to finish were great. I liked the daily email updates.
8/16/2019
Andy G. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Appreciate the great communication and quick responses as well as speedy repairs the customer service was awesome
8/16/2019
PATRICIA R. VERIFIED CUSTOMER
Vehicle Make : LEXUS
In my opinion, good customer service is the key when working with he public.
8/16/2019
PAUL M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Jonathan was extremely helpful, informative, and professional throughout my entire experience. I am absolutely thrilled with the results of the work. My car has not looked this good since I first bought it. 10/10 would recommend!
8/15/2019
Elda A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything is excellent
8/15/2019
SHEERY L. VERIFIED CUSTOMER
Vehicle Make : Ford
You always do a great job
8/15/2019
YURII C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Car was fixed good, the only thing is that my insurance agent said the repairs for that type of damage will take about a week, but it ended up taking 3 weeks which made me miss 2 weeks of work. It would be nice if my car had a higher priority since it was so far behind schedule.
8/15/2019
Bertha R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Very polite and responsive to my call and text.
8/15/2019
JOHN L. VERIFIED CUSTOMER
Vehicle Make : DODGE
Great srrvice and friendly staff with timely updates.
8/15/2019
Renee D. VERIFIED CUSTOMER
Vehicle Make : MINI
Super easy. Everyone was friendly and helpful. There were no delays. And the car looks great.
8/15/2019
Robert F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Chris was awesome. He was patient with me even when I was frustrated with my insurance company. He did a great job.
8/15/2019
AMBER C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Found spots where paint must have bubbled and metal beneath is showing/exposed after I picked up car and returned rental. They should have inspected better. Now I have to bring it back and wait for a new rental car, which will take about 2 hrs based on timing last time.
8/15/2019
RUBEN J. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Thanks for keeping an open line of communication in regards to the status of my vehicle. It was a seamless process and was happy with the finished product.
8/14/2019
Rodney W. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
Kenny was excellent! Great customer service and always kept me informed about my vehicle’s status. He even stayed late for me to be able to get my car! Kenny makes this grueling process so much more enjoyable and hassle free. Thank you again Kenny.
8/14/2019
MARLEEN S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Looks good and clean. I was scared I would have no gas left but it was full right where I left it. Honest and good work!
8/14/2019
JIM L. VERIFIED CUSTOMER
Vehicle Make : FORD
Total professionals from day one until the day it was picked up. Front office staff and estimator were wonderful and the vehicle looked better than it ever has! Thank you all at Pacific Elite El Segundo.
8/14/2019
Jeremy C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Great team! Start to finish with Crystal and Edgar, they made it an awesome experience. Will continue to use for all body shop needs.
8/14/2019
Alexander R. VERIFIED CUSTOMER
Vehicle Make : MERCURY
You guys were fantastic!!!! I will recommend you to my friends ????
8/13/2019
RODOLFO L. VERIFIED CUSTOMER
Vehicle Make : HONDA
I’m very happy with the work performed and definitely recommending to family & friends.