Jim was great. He communicated with us throughout the process and we always knew what step we were at. Your receptionist (I can’t remember her name) was very pleasant and welcoming. Great team. Thank you!
8/24/2019
Wandah J. VERIFIED CUSTOMER
Vehicle Make : FORD
They did a great job.
8/23/2019
Shu H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Ruben and the staff is very accommodating and professional overall. Pacific Elite was an assigned location from the insurance company and I am glad Geico chose Pacific elite Collision.
8/23/2019
Horatiu D. VERIFIED CUSTOMER
Vehicle Make : HONDA
The car looked like new after repairs, and they finished 2 days early!
8/23/2019
ALFONSO C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Took over a month to due to back order
8/23/2019
GWENDA M. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff and mechanics at Pacific elite are courtesy and professional and treat the customers extremely well.
8/23/2019
CHRISTIAN M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great customer service and they had my truck done a day early!!
8/23/2019
BORIS A. VERIFIED CUSTOMER
Vehicle Make : KIA
Great all around. Customer Service was excellent. Daily updates were always welcomed. Outcome and timeline were right on the money.
8/23/2019
LAANCE S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
My car look new, just like the day I bought it. The repairs were great, and in a timely matter. Everyone there was very nice and informative. I will recommend their services to all my friends, co workers, and family.
8/23/2019
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Ricardo and Jim went above and beyond to fix an issue your repair shop didn’t create. I came here after going to another auto body shop that didn’t fix my car correctly. Very friendly and prompt team (Jim, Ceystal and especially Ricardo)
8/23/2019
MICHAEL M. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The car took 3 weeks (as the written estimate stated) but the verbal estimate I was told was 2 weeks. There is also a lot of shards of glass from the accident still all over the dash board- they cleaned the mats pretty well but they could have wiped down the dash board
8/23/2019
LYNN E. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I appreciate the service iI received.Kenny was the greatest thanks
8/23/2019
GEORGE J. VERIFIED CUSTOMER
Vehicle Make : GMC
They didn't match the Paint paint on the hood in the pain on the Fender a 2 different colors they were supposed to match the pain so would have a 2 tone car
8/22/2019
Lucille V. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Andrew Moreno went above and beyond. Very respectful and professional. He explained the damage and what he was going to do to repair it. He kept me updated constantly through texts and got the job done 2 days earlier than expected. When I went to pick up the car he explained all that was done. He definitely earned my trust and I feel very satisfied with the work Pacific Elite Collision did. I would not hesitate to recommend Pacific and especially Andrew Moreno. Pacific Elite has a very valuable employee in Andrew Moreno! I believe he makes a major contribution to your business. If I could rate him I would give him a 10+ or A+. Thank you very much!
8/22/2019
VINCENT B. VERIFIED CUSTOMER
Vehicle Make : SCION
Staff (especially, Jesse Cepada) were very caring, professional and exceeded expectations.
8/22/2019
MARLENY S. VERIFIED CUSTOMER
Vehicle Make : Honda
Whole staff was great. Anthony was amazing! He has very high customer service standards. I’m very please????
8/22/2019
Amy P. VERIFIED CUSTOMER
Vehicle Make : HONDA
You guys did such a great job. Thank you!
8/22/2019
Catalina P. VERIFIED CUSTOMER
Vehicle Make : KIA
The professionalism from your customer service Representatives is exceptional. At the front counter Christina's professionalism, courtesy & ability to answer all my questions is an asset to your company. Geo whom served as the agent OR technician on my claim was very courteous, professional and seemed as an expert in the realm that we dealt with. The text messages received by your company daily regarding the process and progress of my vehicle was exceptional and appreciated. The customer service from Christina is very inviting to come back and work with your company. In all, I am a strong believer that both Christina and Geo are a great asset to your company.
8/21/2019
CARLOS G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Perfect Service. 5 stars
8/21/2019
Darvin Eduardo. VERIFIED CUSTOMER
Vehicle Make : FORD
They did good notifying me every step of the way my vehicle was being repaired.