Repair of my vehicle wasn't the problem. I have a complaint regarding Maria answering the phone. I wasn't able to understand where I was calling because she doesn't speak clearly when saying your company name. Took me 3-4 phone calls with her just to make an appt to bring in my car. She was very rude, telling me nothing shows up regarding my car, no phone # on file and she couldnt hear me. I had to leave my house and make the call through my car. Once I asked her name, her attitude was a bit better. She even told me at one point we do not accept state farm insurance. I think you should be aware of this since she answers the phone and represents your company. Other then that, I was happy with all other employees who I came in contact with. Thank you.
9/20/2019
JOE M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jesse Cepeda really went out of his way to insure I were treated appropriately, Jamar was even as courteous and respectful as Jesse. You all commend yourselves with your demeanor, conduct, and professionalism Thank you.
9/20/2019
RONALD A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service as always
9/20/2019
FRANCIS S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Was a great and easy experience going through pacific elite. Car looks great, and overall speed of repair was beypnd my expectations.
9/20/2019
JEFFERY P. VERIFIED CUSTOMER
Vehicle Make : KIA
Very happy about the worked that was done to my car..
9/20/2019
ALEJANDRO U. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything went well. Geo did great keeping me informed. Everything was so easy.
9/20/2019
ALEX L. VERIFIED CUSTOMER
Vehicle Make : FORD
Great customer service. Excellent repair
Constant updates and finished repairs ahead of schedule
Excellent facility- clean and tidy bathrooms and waiting area.
A business owner who obviously has pride in the work they do.
Excellent. Excellent Excellent.
Will not hesitate to refer Pacific Elite collision center to all.
9/19/2019
Jose P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
9/19/2019
Devin C. VERIFIED CUSTOMER
Vehicle Make : AUDI
My entire experience was easy and effortless on my part from beginning to end In my car looks brand new again,
9/19/2019
MAGDALENA O. VERIFIED CUSTOMER
Vehicle Make : HONDA
Job well done Pacific Elite Collision!
Thanks for giving me peice of mind.
As you updated me time to time w status on my car.
I would definitely recommend you to friends and family.
9/19/2019
Vanessa T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very good job!!!!! No issues.
9/19/2019
EDUARDO A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Curtiou staff and Carlos Flores gave an exelent customer service I'll gladly have an accident next week and cone back to you guys again(just kidding about the accident)
9/18/2019
Russell K. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Brandon and chris were very accommodating and ensured me the best service possible. They wanted to have my car back to its orginal form as best as possible. And worked diligently to get it done on time as scheduled. Have to say I was nervous going thru this program but after working with brandon and the Pacific elite team out of Stanton,ca rest assure I will be using them for all future endeavors. Thanks again Pacific Elite team for making me feel comfortable.
Russ
9/18/2019
ALTHEA L. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional, prompt and efficient service.
9/18/2019
COSTELLO S. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
It looked like brand new.
9/18/2019
JORDAN A. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Great attention to detail and fast turnaround time. Couldn't have asked for more!
9/17/2019
Yvette M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Pacific Elite was incredibly helpful from the moment I entered the business to the moment I drove away with my fixed car. Everyone of the staff members were welcoming and were thorough in their explanations of the service. They kept constant communication with me while my car was in the shop which I greatly appreciated. All members of the staff had great customer service skills. I would recommend Pacific Elite to a friend.
9/17/2019
WAYNE T. VERIFIED CUSTOMER
Vehicle Make : KIA
This was the second time I used Pacific elite and their service and work is always excellent.
9/17/2019
MICHAEL B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was very impressed with the way Keith called me regularly to give me updates on the repair of my Lexus and made sure I had my car back in time for a trip I had planned to San Diego , which was a medical procedure so I had to have the car back , so thank you Keith for making this whole matter more bearable.