Christian was really helpful and patient with me. I know I called often for my repair status since I did not want to have a rental car for very long. He managed to push out my car within a week and few days so I was really happy with service & time it took. I know the biggest issue is typically paint matching with my car and I’ve had it repaired before and the paint was slightly off. However with Pacific Elite, they did a fantastic job with paint matching. Heck you can’t even tell that they aren’t the parts I originally bought the car with.
10/8/2019
CAMILE H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I real appreciate it that they kept let me know detail of my car and do everything . It’s awesome
10/8/2019
Christopher L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Blown away by the level of professionalism. Everything went smoothly. Any and all details were communicated as well as any questions I had in the process. Appreciate all the help from front of house staff and the mechanics/estimators.
10/8/2019
SANDRA B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Really well done
10/8/2019
Luis B. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Well done.
10/8/2019
AMANDA V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing job! Thank u for everything.
10/8/2019
JOSE S. VERIFIED CUSTOMER
Vehicle Make : GMC
Overall great experience Carlos kept me inform thru out the whole repairs couldn’t ask for more thanks pacific elite Great customer service
10/8/2019
DAVID V. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Much appreciate the quick turnaround, quality work and excellent customer service.
10/7/2019
RAYMOND C. VERIFIED CUSTOMER
Vehicle Make : KIA
Paint has bubbles on the passenger's side. And the panels also have paint spots. I will be writing an email with pictures of this.
10/6/2019
MIKE R. VERIFIED CUSTOMER
Vehicle Make : DODGE
You guys are on top of it got done early kept me up to date hope I never wreck my car again but if I do your the guys that will fix it
10/6/2019
Martin P. VERIFIED CUSTOMER
Vehicle Make : FORD
Everything went smoothly, just didn't have enough time to pick up the car on Thursday cause they called me around 4:30 p.m. and you guys closed at 5:00 p.m.? That's why I picked up the car on Friday. Other than that I'm very satisfied with your services. Thank you.
10/5/2019
RENEE F. VERIFIED CUSTOMER
Vehicle Make : DODGE
They kept me up to date on the work they were doing and the work was great.
10/5/2019
L VERIFIED CUSTOMER
Vehicle Make : FORD
The work on my vehicle was completed quickly and efficiently.
10/5/2019
Pacoua T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was on top of it and very helpful. I like how I was notified by text when my car was expected to be completed and if there was any delay.
10/5/2019
VAROOJAN V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Best customer service and great professionals. Communication was number one as well CS
10/5/2019
SANDRA T. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Kenny Gibson and all your other staff that I interacted with were professional, cordial and a pleasure to work with. It was a wonderful experience.
10/5/2019
Dean T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing Staff , Fast turn around and quality work . Will always return for future needs and will refer friends & family .
10/5/2019
Maureen B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Rick gave me best possible price and very excellent service. All personnel friendly and respectful.
10/5/2019
SUSAN C. VERIFIED CUSTOMER
Vehicle Make : KIA
Everyone At Pacific Elite is super friendly; I knew my car was in good hands.
10/5/2019
Gabriella C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was impressed from the moment I walked into the office. I needed my car repair completed within 4 days because of my travel plans and they made sure they could meet this deadline before I left my car. They text me updates over the next few days regarding the progress. My car was ready when I needed it to be and looks great. I just keep telling friends how wonderful everyone was. I thank all of Pacific Elite!!!!