They even cleaned the carpet in the middle, which had broken egg residue on them from the accident.
The instrument John used to save the contact numbers, etc. on my phone and the radio stations channels worked too.
Excellent job all the way around!
3/10/2018
Lesley S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Beautiful job.
3/10/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : GMC
Verni's great to work with. V He listens and is very detail oriented. Take all my work here.
3/10/2018
Juanita S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate how I was kept up to date and my car looks great and drives great Thank you Michel and crew. Juanita S
3/10/2018
Jaun Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Customer Service and repair
3/10/2018
Barbara V. VERIFIED CUSTOMER
Vehicle Make : Audi
Trever is very helpful
3/10/2018
Wilfredo T. VERIFIED CUSTOMER
Vehicle Make : Buick
I was very satisfied with Pacific Elite because they handled the situation quickly and got my car out in less than a week I hope to see the service continue if I ever use your shop again thank you
3/10/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Overall I had a good experience. The only issue I have is that my car was dirty inside. The passenger seat had some sort of black dirt as well as the top part of the roof. The armoral was smeared on my window display and only part of my vehicle was nlcoated with armoral. It had spots of paint. This is a new car. Attention to detail is important when turning in car. And please cover seats when fixing a vehicle.
3/10/2018
Megan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The guy who helped us, Mike (I'm pretty sure that was his name) was SO awesome. He was nice, helpful, explained EVERYTHING and was a pleasure to work with. The service was beyond what we expected. Very efficient and we were sent updates daily which was awesome! Thank you so much for taking care of us and my vehicle.
3/10/2018
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone is great at delivering superior customer service!
3/10/2018
Cecilia H. VERIFIED CUSTOMER
Vehicle Make : Dodge
John was great! I appreciated the daily messages to keep me posted on the status of my car.
3/10/2018
Javier M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work. Loved how they kept me updated with texts and calls on the status of my vehicle. Jose was great
3/10/2018
Kerry Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my third time using their facilities. The first two times The company was known as Sunset Collision Center. Once I realized that pacific was the same place, just with a different company name, it wasn’t easy decision to use them again.
The repairs are top-quality and I would recommend them.
While you are waiting for your car to be repaired, text notifications are sent. They need to improve On the accuracy of the automatic text messages you’re sent
3/10/2018
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was efficient and pleasant. Angel kept me informed and I was so pleased that they returned my car washed inside and out!
3/10/2018
Abigail G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jose was great! My experience was professional and everyone on staff was very helpful.
3/10/2018
Joanna G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service
3/10/2018
Liane A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good communication, helpful front staff, knowledgeable service technicians, and fast service. No complaints!
3/10/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved how attentive everyone was. Instantly took my car in and fixed it so quickly! I’ll keep coming back for sure
3/10/2018
Adriana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car was on time and they were always keeping me informed with everything that was going on with the car.
3/10/2018
Soheil M. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the time I made the appointment until I picked up my car, I was most pleasantly surprised. Every staff on the phone and on location were friendly, courteous and helpful. Eric my repair adviser had my car ready a day earlier than I was told originally, that is unheard of! I'm very happy I took my car to them for this collision repair and I would recommend them to my friends and family.