The entire staff was so nice, they answered all of my questions, and they made me feel really good about leaving my car for repairs. My father had a great experience with Pacific Elitie Fullerton East and suggested I go there to get my car fixed. And I can say I had the same experience! Thanks for everything!
3/27/2018
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco was great as were all of the personnel I was in contact with. The car looked great was very clean on delivery.
Thank you for a “job well done”
3/27/2018
Authur C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very cheerful attendants both at the desk and Mike was very courteous .Very much a pleasure having the “team” on my side. Follow up texts were quite welcomed as well. Thank you
3/27/2018
Godofredo T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pacific Elite Collision fixed my truck with great quality.
3/26/2018
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody there was very very nice or had my problem was with the person that gave me to you her name is Mimi that works for the insurance company she was not very nice someone on a past that one on to the insurance company as far as you guys go I would come back and have my car done again and when I need to use anybody you guys will be the one the two guys that helped me were very very nice and the girl that helped me out at the end was very nice too I got my car back it was cleaner than it was when I bought it you have an awesome team there and I hope they're well being paid for it cuz it is hard to work with the public
3/26/2018
Sean E. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very happy OEM parts were used, and the color match was perfect. Edgar was great about letting me know how things were going.
3/25/2018
Gordon E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job thank you very much
3/25/2018
Jean M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every one treated me with courtesy and kindness . You did a professional job. I’ve already recommended you to a few people and will continue to do so
3/25/2018
Marie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff - especially George and Ivory - made the experience easy and efficient. I will recommend this location.
3/24/2018
Jenny M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very attentive with quality work.
3/24/2018
Alexis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will definitely be returning to you guys again and I will tell everyone I know that you guys are amazing. I loved the way the team was on it and had my car super fast.i want to thank Carlos Flores specially for being on top of things and keeping me informed of every step of how my car was coming along. And also to Ms. Christina the receptionist who greeted me and made me feel as if I was important and made sure I didn't wait too long. To both of these individuals I thank for making my experience a good one and to the rest of the team who did and amazing job thanks
3/24/2018
Lori D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was courteous and very customer service oriented.
I felt welcome and comfortable asking questions. Great job on itemizing the
repair estimates. Mostly of all the repairs were done professionally and timely. My vehicle looked almost as good as brand new. I like the periodic status updates via text message - saved me the phone call checks. Excellent partnership with AAA.
3/24/2018
Buu D. VERIFIED CUSTOMER
Vehicle Make : Lexus
On time and very helpful
3/24/2018
Sandy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Trevor and his team are always willing to go the extra mile. They make sure all the details are taken care of and always do a great job. Always satisfied!
3/24/2018
Edwin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was very professional and repaired my car fast
3/24/2018
Robert N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Pacific elite was great
3/24/2018
Jose L. VERIFIED CUSTOMER
Vehicle Make : Honda
Just appreciated the constant updates both by text and personal phone calls I received by Pacific Elite! In addition the great urgency and work they did on my car!
3/24/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pacific Elite Collision is the Ritz-Carlton of repair shops! Thank you for setting the schedule a week in advance of the time and day my car will be done and then calling me on the minute on time when it was done. The work is meticulous and I'm very satisfied. I will refer you to anyone who ever asked me about a collision shop.
3/24/2018
John K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and courteous. Great communication. On-time delivery