Everyone there was helpful and efficient. They helped me with the rental car and my car was done early!
4/6/2018
Cecilia /. VERIFIED CUSTOMER
Vehicle Make : Volvo
Scott Marley was very helpful and kept us updated with the progress of the repair with phonecalls & e mails. They did a very good job & will recommend them to my friends.
4/5/2018
Monica G. VERIFIED CUSTOMER
Vehicle Make : Honda
After getting rear-ended my insurance company recommended a few autobody repair shops. After reading a few reviews I chose this one. I was very satisfied with their professionalism from the start. They called me to set up an appointment, provided me with email reminders, and kept me informed through email per my preference. The employees here are very professional from the receptionist Daisy, Jose who was dealing with my vehicle, and the gentlemen who shuttled me home after dropping off my car for repair. The place is very clean and they provide a nice waiting area with a big screen TV, couches and water/coffee while you wait. However, I never felt that I was waiting around for very long time. At pick up, Jose took me to my car and did a walk through on everything they did to the vehicle. The repairs seem to be done well and I am overall satisfied with my experience with PacificElite.
4/5/2018
Charlotte J. VERIFIED CUSTOMER
Vehicle Make : Honda
Trevor was over the top in customer service. I felt I was given a very fair price, and the work was done quickly.
Everyone in the office was friendly, and made me feel welcome.
4/5/2018
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone is professional and friendly. The work is excellent, on time as estimated. I will definitely come back if the necessity arises. That you.
4/5/2018
Rosanna O. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m so happy and appreciate all the help you’ve done. Kudos to Dan Giron for an excellent and outstanding services he had provided. A special thank you to the two kind ladies in the front desk. And to all the men who helped and worked on my car for a job well done. I will definitely recommend your shop to my family and friends. Thank you so much for your kindness.
4/5/2018
Lamson B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy to get our vehicle back in shape in a decent time as promised...
4/5/2018
Melissa R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every one was very professional and friendly, my car was completed sooner than I anticipated. Thank you for washing my car, it looks great
4/5/2018
Gus (ligia). VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service the representative that helped us was ANA , she called us and make sure that everything was in schedule and that we were informed of every detailed, she was very professional and caring for the customers we are very satisfied with the professionalism and the customer service. Thank you for everything.
4/5/2018
Rosalva M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you. You guys did a great job.
4/5/2018
Camile H. VERIFIED CUSTOMER
Vehicle Make : Ford
100% customer service satisfaction
4/5/2018
Dean// James. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for telling the insurance company that was other collision damage, so they didn’t cover the repair or the rental you set me up with
4/5/2018
Cecily W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great!
4/5/2018
Caridad C. VERIFIED CUSTOMER
Vehicle Make : Ford
George **** and the team at Fullerton East far exceeded my expectations! My car looks amazing! George went out of his way to deliver my car earlier than expected and really help me out! Exceptional service, excellent communication and perfect work on my car. Highly recommend this center. Thank you for making a stressful situation so easy to deal with.
4/5/2018
Holly L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only did they do an amazing job on fixing my car, but finished a week before the estimated time. Every employee I spoke with was professional & helpful all the way through, making a stressful situation less stressful. I couldn’t be happier.
4/4/2018
Yow Mei. VERIFIED CUSTOMER
Vehicle Make : Lexus
Pacific Elite has provided outstanding customer service. The assigned agent had kept me updated on repair information. Staff is extremely helpful and friendly. It is by far my most favorite collision center.
4/4/2018
Jiselle P. VERIFIED CUSTOMER
Vehicle Make : Honda
Guys did a excellent job! Very satisfied with their work.
4/4/2018
Roger E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Appreciate the work done
4/4/2018
Ingrid M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with repairs. Thank you pacific elite collision