Job was done timely in a professional manner.
Good communication.
10/25/2019
Mercedes C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Polite, kept me well informed. Appreciated speedy service!
10/25/2019
Rachel B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
They were all very nice and kept me in the loop about my car.
10/25/2019
LEON R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience at Pacific Elite, a very professional and clean facility and environment. The adviser/ collision specialist (Otto Delcid) was knowledgeable and very courteous, he updated and informed me on the status of my vehicle and explained the process and the fixings in detail. The receptionists were also very helpful. Overall, I am very pleased with the outcome and fixings of my vehicle, which looks new again. Thanks!
10/25/2019
JONATHAN C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great and it came back so clean. Thank you.
10/25/2019
CRISTY F. VERIFIED CUSTOMER
Vehicle Make : FORD
Pacific Elite is the only place I will take my car.
10/25/2019
Otto V. VERIFIED CUSTOMER
Vehicle Make : FORD
Outstanding professionals, regardless of the role each person played in the process.
10/25/2019
Ruthi T. VERIFIED CUSTOMER
Vehicle Make : BMW
Nick was awesome !!
10/25/2019
PAMELA J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Customer service was EXCELLENT! My claim was taken care of in a very timely manner. Jesse was very knowledgeable and efficient in explaining the process and took Great care of me. I will definitely come back if need be and will also tell a friend to two! Thanks again.
10/25/2019
SAL C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Vernie was very nice and kept me informed during the entire process. Getting the daily emails was very helprul. Good system! I appreciate the extra mile Vernie went to repair my car back to the way it was before the collision. Thank you.
10/24/2019
JUAN M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was getting consistent updates. Which was awsome
Thank you
10/24/2019
CRAIG M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone I talked to at Pacific Elite staff were friendly considerate professional people who Really Cared and we’re courteous regarding my problems as a customer. Tim McClain succinctly addressed and assessed my car repairs. They’ve earned my respect with results and I am a repeat customer.
10/24/2019
HARRY M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great team.
10/24/2019
GRACIELA A. VERIFIED CUSTOMER
Vehicle Make : KIA
The only thing that can make a difference is that customer service acknowledges the clients sooner . It seems Christine is the one that runs the place the other people where too busy eating when we first got there to drop off our car.
10/24/2019
CHUKWUDI O. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Keith was proficient, precise and kept me up to speed on what was going on with my repairs. Overall Job well done
10/24/2019
GABRIEL R. VERIFIED CUSTOMER
Vehicle Make : Subaru
My center a/c knob control gets stuck, not working properly. Did not have this issue when the vehicle was dropped off. I hope this issue can be resolved. Besides that the, the reason the vehicle was dropped off for (bumper) looks amazing and job well done.
10/24/2019
ANDREW A. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Everyone was very professional and courteous. Jesse was very responsive and kept me up to date on the timetable. The car looks great.
10/24/2019
Sean M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was over all satisfied but I did have have to go there 3 times and there communication to my insurance was poor. I ended up having to do majority of the communication and then telling each party what was happening.
10/24/2019
SERENA R. VERIFIED CUSTOMER
Vehicle Make : KIA
I looooooved the fact you guys cleaned my car. Not only did you guys fix my car, when I got inside it looked brand new!! I love it and thank you so much.
10/24/2019
Laura L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Incredible service! The entire experience was a pleasure.