Kenny did a great job keeping me updated with my car and explained step by step the process. Wonderful job to everybody that worked on my car!
7/6/2018
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Yes
7/6/2018
Winifred M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Angel was great, I've never had an accident before & he answered all my questions & kept me informed throughout the whole process. Wess & the office staff were also curteous & attentive. Good job!
7/6/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I came into contact with was very friendly and helpful. Communication was wonderful and the car looks great.
7/5/2018
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Kenny was great. Kept me updated on the entire process. When there was delays, he didn't hesitate to let me know. He even spoke to management about covering part of the costs. He deserves a raise and/or a promotion!
7/4/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very communicative and car looks great.
7/4/2018
Gail F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and love the timely updates!
7/4/2018
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : Jeep
John did a great job keeping me updated throughout the process. All of the repairs looked good when I picked up my vehicle.
7/4/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Please see John Taylor for my feedback.
Tom Pruitt
7/4/2018
Joy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was WONDERFUL! Very helpful. Very professional. A perfect experience!
7/4/2018
Lorraine R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
My car is like brand new! Thanks for cleaning it too!
You’re the best!
7/4/2018
Rhoda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great ???? job
7/4/2018
Diana N. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone was very helpful.
7/4/2018
Delores G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am completely satisfied with my repairs as well as the customer service I received from Pacific Elite Collision. From beginning to end they ensured that I was accurately informed. They made the inconvenience of being in an accident, not an inconvenience. The staff were very professional and courteous. Robert, my associate, was very patient and called me frequently to keep me posted on the progress. Mark from Enterprise rental immediately set me up with an Uber to another enterprise location, because a Rental car was not available at the time. My car loooks great, and it was finished much sooner than the original estimated completion date. I would gladly recommend Pacific Elite Collision Center!
7/4/2018
Shailendra D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service
7/3/2018
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Trevor was great!
7/3/2018
Johann L. VERIFIED CUSTOMER
Vehicle Make : Honda
This my second time using Pacific Elite, and the service from everyone is outstanding. The ladies at the front desk are always professional, and friendly. The stand out person is Robert Thi. He has worked on my car twice, and has done an amazing job. He is professional, and you can tell he takes pride in his job. Congrats to everybody at Pacific Elite. Thanks, John Tirado-Glover
7/3/2018
Kathleen/ron T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic experience. Wonderful communication and customer service
7/3/2018
Steven W. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was well done and the communication was thorough and extraordinary