11 out of 10. Super easy to deal with and was hassle free.
7/13/2018
Shelley B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The customer service is superb! They go out of their way to make sure that all of the customers' needs are met. I love the text notifications. That feature keeps you informed with up to date progress on repairs to your vehicle. Also, having Pacific Elite deal directly with the insurance company takes all the hassle out of the process. It has been a very satisfying experience.
7/12/2018
Rosa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well the camera of the back of my car is adjusted i do not konw why?
7/12/2018
Nick H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for the quick work! Looks good as new.
7/12/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks new again...thanks to Jose!
7/12/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Angel was awesome!
7/12/2018
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish your entire staff were fantastic. Helpful and courteous at all times. From the phone to obtaining the rental care just fantastic! Thank you all for a fantastic job. My repairs were quick and complete. I would truly recommend Pacific Elite to anyone who asks. Thank you everyone!!
7/12/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : BMW
They were quick and kept me up to date.
7/12/2018
Evelyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I need to have my new replacement part done on Friday. I had to get out of work early today just to find out that I have to come back again because my repair was messed up.
7/12/2018
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job like always. Will continue to use you guys when misfortune happens.
Will send customers your way.
7/12/2018
Vicente M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am not satisfied with the repairs because the car went in to get the bumper fixed and turned out that somehow the speedometer doesn’t work. Not only that but the engine has some problems as well and the car does not run as it did when it went into the the shop.
7/12/2018
Luz Maria. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely satisfied, very happy with my repair and excellent customer service!
7/12/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service!!!
7/12/2018
Sarina F. VERIFIED CUSTOMER
Vehicle Make : Ford
They have such great customer service my car turned out great and got finished faster then i expected thank you pacific elite..
7/12/2018
Joan O. VERIFIED CUSTOMER
Vehicle Make : Ford
I was certainly impressed with Johnathon. He did a great job of keeping me informed about the status of the job and what they were doing. I was impressed that he remembered that I needed the car back for guest that were coming this week. He had noted it in my folder because the receptionist mentioned that when I picked up the car. He was able to get the car finished early for me and that was much appreciated.
7/12/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Courteous and professional.
7/11/2018
Toni N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very friendly and helpful. Thank you John for getting my Traverse repaired so quickly.
7/11/2018
Gabriel G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for repairing the bumper on my chevy malibu car. Upon inspection, there was a fresh scratch/chip on the front hood of my car that wasn't there before. I showed Jermaiah and he took pictures of the damage.
7/11/2018
Fred S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your people are very accomadating experianced and efficient. I will recommend them to everyone I know.
7/11/2018
Jorge P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was fantastic. Everyone was extremely courteous and prompt. They knew exactly what they were doing and that was a pleasure to deal with. I will highly recommend this shop in the future. Thanks for everything.