I was very satisfy with the repair work that Pacific Elite performed. They did a great professional work. To may automobile .
I would not hesitate to recommend Pacific Elite to perform repair work on any. Car that needed repair .
9/19/2018
Keith K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was great and exceeded my expectations
9/19/2018
Felix R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Is nice job
9/19/2018
Nadine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great! Thank you so much!
9/18/2018
Maria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was totally happy with the outcome of my car. It looks as though it never had any damage. I was also kept informed throughout the process as to a completion/delivery date. I would not hesitate to return if needed or to refer someone. Thanks for a job well done!!
9/18/2018
Yolanda K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful and nice. I was kept informed on the progress of my car.
9/18/2018
Kurt N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly staff, timely repair, car looks better then when it came in, highly recommend
9/18/2018
Jaqueline C. VERIFIED CUSTOMER
Vehicle Make : Audi
Customer service was awesome, team kept up with me and kept me in the loop the whole time. I will definetky recommend the company.
9/18/2018
Vishal V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. On time updates and the car looked neat. All in all very satisfied customer
9/18/2018
Joseph/monica C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team was exceptional.
9/18/2018
Dennis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was done quickly and efficiently
9/17/2018
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The team is so proactive that they called me before I even called them. great customer service and follow up
9/17/2018
Ruth C. VERIFIED CUSTOMER
Vehicle Make : Kia
When I went to pick up my car on Saturday they told me they had accidentally left one of the lights on so it had drained my battery but to keep the car running for 15min & it should be fine . That was not the case . All weekend my car struggled to turn on & yesteray when I get to go turn it on it won’t turn on at all .
So irresponsible . I should not have been told to go pick up my car until this was fixed . Now I’m without a car until I can get picked up & taken to go charge my battery .
9/17/2018
Alex U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was very professional and friendly. Repair work on my car looks amazing. I’m grateful that my car was also washed and vacuumed inside. I definitely will return if I ever need repairs again and will refer friends and family. Thank you!!
9/17/2018
Rodrigo M. VERIFIED CUSTOMER
Vehicle Make : Mazda
On time
9/17/2018
Wendy C. VERIFIED CUSTOMER
Vehicle Make : Honda
The employees who handled the estimates were intelligent and reasonable in their discussion of what would probably be done and what might need to be done. Pacific elite was the third estimate, and by far the most professional. I appreciated the text updates on the work… Their repair work and color match are perfect.
they also made the aspects of needing and returning a rental easier. Their staff were personable and professional. I also noted the professional behavior and the attention to safety of workers I saw moving between buildings and using the parking area. The waiting area was clean and well supplied.
This is the perfect solution to the unfortunate result of damage to one’s auto, personable and professional with the skills and the technical knowledge and equipment to do the work right.
9/16/2018
Matinee M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Itwas ok because it seem like you try to safe your coin more than a good service. I I have to pay for everything that you asked me to pay but when you have to fix it if you don't do everything that you have to do to take care of my problem from the accident. I have been a royal customer for a long time but when I have these accident it is really make me feel disappointed at Geico so I think I will look for another car insurance that they can Pro why I better service in the future.
9/16/2018
Denise A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was so pleasant and they kept me well informed on the progress of my car. Also they told me to come back to have my vehicle cleaned which I wasn't expecting but was very happy to hear it.
9/16/2018
Rita A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very contagious people very professional
9/16/2018
Ye B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nick over there at the Pacific Elite, Costa Mesa has been wonderful to deal with. He is kind and professional, genuine and handles his client’s case with a sense of urgency. He explained everything step by step and kept me up to date.
The only issue I had with Pacific Elite (NOT concerning Nick), is that on my invoice for work completed. It stated that my front right side tire was mounted and balanced.
Well, it sure was mounted but not balanced at all. Maybe I am looking at it incorrectly, but all 3 of my wheels and tires have those small blocks, the balancing weights inside the wheel. Except the front right one, there were no weights inside the wheel at all. So much for mount and “balanced”.
Now my steering wheel is out of alignment and my steering wheel vibrates when cruising at freeway speed. 60 to 80 MPH.