Tek was professional and courteous from the moment I walked in to the moment the repair was completed. I would not hesitate to recommend service to others.
10/18/2018
John A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your text system is totally inaccurate every text I received saying my car would be ready on a certain day was untrue.
10/17/2018
Ken B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The professionalism and dedication of your staff to producing only the highest quality work product is superior. It was a pleasure working with them, and particularly with David So, to diagnose and complete the repair work on our Volvo XC60 under challenging circumstances. We would be pleased to recommend this team and Pacific Elite Collision East to anyone.
10/17/2018
Shawndrea B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was excellent and was finished quicker than expected. The staff was helpful and friendly. My car looked great
10/17/2018
Christina R. VERIFIED CUSTOMER
Vehicle Make : Honda
I was happy to see the car completely clean, not just the area that the accident happened (hatchback area). Angel was very friendly and thorough in making sure all work was completed, including the aftermarket rear camera being reinstalled under the license plate.
10/17/2018
Leonard L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair looks great, but I was disappointed the exterior of the car was far dirtier than it was when I dropped it off. I had assumed it would be washed after the repair. I certainly did not expect it to be dirtier.
10/17/2018
Monica T. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome service! Top knotch for sure!
10/17/2018
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with my car n did such a good job! It looks like a new car. Thank you all
10/16/2018
Marcus D. VERIFIED CUSTOMER
Vehicle Make : Ford
This is my second time working with Mike Nguyen at Pacifit Elite Collision and he's been the ultimate professional each time. I know and trust that my car will run like new when I get it back from repairs. Thanks
10/16/2018
Liliana R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was perfect, and as well as the gentlemen Ruben that helped me out.Thank you once again for your help and good work.
10/16/2018
Carlo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was dark smudges on my drivers seat upon retrieval:/
I appreciate the timely delivering of my vehicle and I'd like to especially thank lenny, and the mechanic drummer for accommodating my late arrival on Saturday afternoon and returning my vehicle after hours.
10/16/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication
10/16/2018
Christine A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your customer service in a challenging time. Angel was kind and professional. I just got my car back and it looks great. Thank you!
10/14/2018
Nicolas S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good service thank you
10/14/2018
Christina B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team at Pacific Elite helped me through this whole process. They were exceptionally attentive. They text me updates EVERYDAY. I've never been in an accident before, they assured me that my car was in great hands. I want to sincerely thank you for helping me through this. You guys really gave me peace of mind. I definitely will recommend you to Family and Friends.
10/13/2018
Kerment G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Mr. Goss
10/13/2018
Vivian G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Joe was very helpful explaining the process, and kept me informed all along the way! Very nice man!
Also, the gal at front desk was very friendly with insightful suggestions.
A very nice experience, when my car was in terrible shape. I especially liked the text messages, and the one when my car was “ready to come home”.
10/13/2018
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the time of estimate to the completion was conducted with complete professionalism. Will definitely recommend.
10/13/2018
Kiara R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!
10/13/2018
Elenida N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Pacific Elite Collisions for the great work on my car. Friendly staff & trust worthy service! I will definitely recommend to all my friends & family. Keep up the good work!!!!