My car was returned to me in excellent condition. All of the people who work at the West Fullerton location were great to me and all had a great attitude. Thank you.
11/8/2018
Leewell C. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Pacific Elite could not have been better. I received excellent customer service from the team, particularly Geo, Victor, and Christina, who were friendly and helpful throughout the whole process. I appreciated the frequent updates of the status of the repair and that it was finished well before the estimated completion date. I was also thoroughly impressed with the work itself as my car looks better than it did even before the accident. Much thanks to the team and great job!
11/8/2018
Jiashu W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pacific elite did wonderful job.
I am thankful to have Tim and Anthony helping me at every step away. I received text message update frequently. Repair was done without any delay. Very professional. Please accept my sincerest thanks. Kaitlyn
11/8/2018
Melissa Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a really nice job and the customer service was excellent they helped answer all my question when I need something
11/8/2018
Cinthia A. VERIFIED CUSTOMER
Vehicle Make : BMW
Always excellent work
11/8/2018
Javier C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Staff did an excellent job. Marissa, my service advisor, kept me informed on the process and was always available when I had questions. This is my second time at Pacific Elite and would highly recommend to anyone I know.
11/8/2018
James N. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott did a great job of keeping me up to date on the repairs progress. I was happy with the results today’when I picked up my car. Scott was very professional and friendly throughout the process. Thanks again JIM
11/7/2018
Arlene R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Very professional. Highly recommend your company.
11/7/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!!! Excellent my car looks great
11/7/2018
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional.
11/7/2018
Roberta D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff. Efficient workers. Great communication.
11/7/2018
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did an amazing job restoring my car to its previous condition (better than before actually).
11/7/2018
David F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very nice service, done on time and professionally.
11/7/2018
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Fiat
An issue was encountered with airbag which I can understand. However, I also encountered a number of electrical issues. I called and got the service but didn’t receive a call back.
11/7/2018
Loussine M. VERIFIED CUSTOMER
Vehicle Make : BMW
Professional and on time with very quickly to take care of my bmw. Great job and the manager John was very helpful
11/6/2018
Daryl O. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service at Pacific Elite is exceptional. Robert was outstanding. He made sure that I understtod everything that would happen to the car and kept me updated. The other team members always greeted me with a smile. It was also great having Enterprise on site. Thank you Pacific Elite and USAA for an outstanding experience during a not so perfect time.
11/6/2018
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks perfect like brand new. Thank you very much.
11/6/2018
Maria Wilen. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second time and it has always been great service. Keep up the good work, Jose is consistently a great help. God bless everyone.