The service was excellent. Friendly staff and my vehicle was ready days before
the expected completion date. Thank you pacific elite.
11/13/2018
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice even though my car was totaled the service there was very nice
11/13/2018
Lauresia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and courteous. Treated me with kindness and respect. Thank you.
11/13/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job once again. Your team is so helpful, communicative and just have the best customer service. Thanks again for such great service. This is my second repair with your facility and you do such great work.
11/13/2018
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always great service
11/13/2018
Rich L. VERIFIED CUSTOMER
Vehicle Make : BMW
Process was very smooth and kept me in the loop at every step. Very satisfied.
11/13/2018
Jerry N. VERIFIED CUSTOMER
Vehicle Make : Honda
I was given good service. I was r treated as a person, not a number.
Thank you.
Ruth
11/11/2018
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Steve for an awesome job and I appreciate the friendly staff and perfect customer service
11/11/2018
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was polite and professional. Made sure truck was in perfect condition before giving it back to me. Did everything they said they would do.
11/10/2018
Holden D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks excellent, service was outstanding. Thank you to Mike and the staff.
11/10/2018
Faisal I. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was amazing. My rep was the best A+
11/10/2018
Violeta J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was repaired on time as promised.
Marissa was very helpful and keeping me updated with all steps of repairs.
11/10/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Didn’t repair parts that were written on estimate,( blend front door, repair rocker)Didn’t put Trunk floor back in trunk. Didn’t R&I back window from old door. Scratches on quarter panel and inside jam where hinges go.
11/10/2018
Orval M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks for repairing my car. You went beyond my expectations.
Great job.
Orval
11/10/2018
Tessa H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This is our second time getting our car repaired here at Pacific Elite. We came back because we felt we were taken care of so well the first time, and this current time blew us away as well.
Scott was so thoughtful and considerate and offered us a rental car on Pacific Elite’s dime because I needed a way to get my child to school every day. Offering me that tiny consideration might have seem inconsequential to you guys, but meant the world to me!!! It alleviated my stress of needing my car repaired and allowed my son to travel to school safe and sound every day.
He called me and updated me on the status of my car to keep me in the loop and fixed my car quickly and efficiently. My car was even washed, vacuumed, and waxed (?) when I picked it up!
All in all, our experience was very pleasant and we are very grateful to find a company that treats our car with respect and urgency.
Tessa H
11/10/2018
Renee D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service!
11/10/2018
Adilene R. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall pleased with the repairs! You all do an amazing job, just perhaps keep your customers updated more frequently. Thank you!
11/10/2018
Ty G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great company, excellent work, satisfied customer.