Car looks great and clean, only thing is communicating on your place closing early on Monday. No big deal but wish I knew so I can plan my day. But happy with my car thank you for your work.
12/27/2018
Jorge D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone that I interacted with was informative and professional. I am glad that I made the right decision to have my car fixed here. Happy Holidays!
12/26/2018
Julie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and courteous service. Follow-ups with status were frequent and appreciated. Clarification on repairs were thoroughly explained and all questions answered. Went above and beyond service for customer satisfaction. Appreciated all of your help and discussions.
12/26/2018
Lania U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I truly appreciate Elites professionalism. Your staff is is kind and supportive during a trying time. The consistent updates were helpfu and gave me peace of mind. This was my daughters first experience in handling this type of business. Thank you for lowering her affective filter and making her fell confident in taking care of business. Kenny was an angel and the ladies at the front made us feel as though it was a pleasure to assist us. Thank you again and let the guys who worked on the car know that my daughter was ecstatic and said they are FANTASTIC. ????????????
12/25/2018
Ujjual N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication and great service!
12/25/2018
Justin E. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone there was amazing, unfortunately, I don't recall his name but he deserves a promotion. 5 stars all the way through.
12/25/2018
Joshua G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks like new! Completed earlier than initially projected.
12/24/2018
Antonio L. VERIFIED CUSTOMER
Vehicle Make : Honda
There was some chips in the paint nothing big to bring it back for a while paint it's like smaller than half and inch in two spots insurance was not cooperating at all in my request but Pacific elite costumer service team was on point I loved everything about them they actually managed to save a bigger issue if they haven't asked about my probkems.
12/24/2018
My T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the great work guys. This is my second time taking my car to you guys and it wont be my last!
12/24/2018
Salvador S. VERIFIED CUSTOMER
Vehicle Make : Honda
Elmer was great. His experience and knowledge in the industry help him perform his job extremely well. His customer service is a 5 star service. I was notified of my repairs on time and almost daily. The repairs on my vehicle was superb. Also the customer service personnel was very attentive, 5 stars for the office staff. I will recommend your services, keep up the great work.
12/23/2018
Mai L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Hi, I ‘m very happy with your repair.
12/23/2018
Danielle A. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys have absolute professionalism to the highest degree - everyone was so friendly and knowledgeable and the repairs were done incredibly timely
Thank you very very much. You guys are great !
12/23/2018
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Armando and Liz were awesome. Great customer service and beautiful facility! Thank you so much and Merry Christmas!!
12/23/2018
Charles M. VERIFIED CUSTOMER
Vehicle Make : Ford
Vernie is the best. Return customer.
12/23/2018
Carlos K. VERIFIED CUSTOMER
Vehicle Make : Audi
Nice job by Alex the gentleman who helped me through the process. He did a great job.
12/23/2018
Graciela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
During this time where there is so much unpleasantness in the world it is so refreshing to experience great service provided with kindness and love for the the work and service provided by Pacific Elite. The service team went way above their call of duty. Everyone was excellent starting from the initial Call to the finishing product with a professional attitude. Special Thanks to Marco; and, Thank you to everyone for making this process easy to understand and for keeping me informed every step of the way! I am fortunate and so happy I selected you from the AAA referrals list...May you continue with great success and continue to providing excellent service to all of your customers.
Warmly,
Graciela S
12/22/2018
****.andres ****,sara. VERIFIED CUSTOMER
Vehicle Make : Acura
After extended delays by the original crew, a new crew came in to remedy the situation to the best of their ability.
12/22/2018
Jill R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for excellent service! My car looks beautiful! George, thank you for driving me to get my rental car. This was very kind of you and much appreciated. Trever, thank you for regular updates on the progress of my car. I felt like a valued customer because of these. Thank you, entire team, for a completely great experience. I will highly recommend your company to anyone in need of repairs from collision damage. You are the best!
12/22/2018
Sahat S. VERIFIED CUSTOMER
Vehicle Make : Honda
Pacific Elite fulfilling my expectations, so faster than estimate. Enthusiastic service that pleases me. And my vehicle looks new. Thank you very much Sergio, also Lorena for safe my time..
12/22/2018
Tom S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend all my friends repair their car s at your place. Good job keep it up . Thanks