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Real Reviews from VERIFIED CUSTOMERS
Rocio D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gracias por su buen trabajo,y precio bajo
1/8/2019
Briana J. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very friendly. When there was a mistake on my bill it was fixed no problem. I would definitely recommend a friend.
1/8/2019
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and accurate time estimates.
1/7/2019
Karin D. VERIFIED CUSTOMER
Vehicle Make : Kia
I would like to say Thank you! The customer service from Pacific Elite was AWESOME & AMAZING!! I never experienced such an on point staff. I was Very Pleased.. I will refer this business.. An my kia suv is great.. Thank you.. Michael an Staff.. From the time i drop off an when i picked up today. ????????????????????
1/6/2019
Mims P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service!
1/6/2019
Brian A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service job did good
1/6/2019
Jesus Francisco. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car came out perfect !
1/6/2019
Jay B. VERIFIED CUSTOMER
Vehicle Make : Honda
Sergio was the agent who assisted in with my PacificElite service. He is very respectful, geniune, and above all extremely diligent in his means to help me with my car repair. I would like highly recommend PacificElite services and I would especially like to commend the Canoga Park location.
1/5/2019
Margarito O. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a good job and the time for them to fix it was ok. The costumet services was very good
1/5/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were all friendly and efficient. We appreciated the regular updates regarding the process of the repairs.
1/5/2019
Donna B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car is repaired satisfactory
1/5/2019
Marian J. VERIFIED CUSTOMER
Vehicle Make : Jeep
WHEN I TOOK MY CAR IN FOR REPAIRS THE MAN DIDNT EVEN SPEAK TO ME ABOUT ANYTHING HE JUST TOOK THE CLIP BORD AND WENT OUTSIDE AND MADE HIS INSPECTION OF DAMAGE S TO MY JEEP, I WAS AT THE COUNTER CHECKING IN AND THE DAMAGE TO MY CAR WERE NO ALL FIXED, I Eventually talk with another man there who called me about the repairs and told me something's an Irish playing to him that the other guy who cook the estimate never talk to me he says I'm sorry he no longer works here and I have to take over now then that's when I explain to him you are not looking at all the damages that were made and done to my car so he had to make a nother report to the insurance company who in turn had him go ahead with some more work being done to my car jeepney I have a keep the whole experience was not what I expected from an insurance company I will never again hopefully have to take a car mine or anyone car to Mercury to get it repaired Pacific delete I'm sure not Pacific delete this cific I really like is it Pacific ELITE OK when I Put up my Jeep when it was ready it was very clean it had been washed and everything which I am very appreciative to but the work was not to my liking at all I am just grateful to God that I was not injured in this accident but I am very dissatisfied with the work that was done all my Jeep and where was time for me to get My Rental car from enterprise they were not one time at all the company at elite had to call and see what was going on I had already registered a time for a rental But they were not there at all it was a around by closing time or whatever and The young man that was there it was time for him to leave but he still stuck around and made sure I got a over to take me to Enterprise way away from their way to for I did not understand what was going on I have an Uber to take me to enterprise law Sienna go boulevard what, The whole being was not pleasant I'm sorry
1/5/2019
Humberto M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and very nice people
1/5/2019
Sheyanne Adrienne. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rueben was a really great help, updated me along the way without me having to ask. Made me feel comfortable leaving my car in good hands!
1/5/2019
Eric M. VERIFIED CUSTOMER
Vehicle Make : GMC
Marco gives excellent customer service.
1/5/2019
Christina C. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole experience was great. Marissa was both courteous and informative. Thank you for a job well done
1/5/2019
Clark B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went smoothly. James was professional and efficient. He kept us informed with texts and he really cared that my car was well cared for. I appreciate such excellent service and am thankful to James and all who worked on my car for such an excellent experience.
1/5/2019
Emma P. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was great. I love the texts on updates and the car was so clean and looked great. It looked new and I felt comfortable on how things were handled on every aspect of the repairs and professional level. THANK you. I would recommend this company to my family and friends
1/5/2019
Chao B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Johnathan made the whole experience awesome. He knee that we had a small window to make this repair happen and he kept his word that it would be done on time
1/5/2019
Berit H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service. Quality repair work. Very satisfied
1/5/2019