Beyond expectations. Will always use them as an asset.
1/30/2019
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a great experience. The staff were helpful and dependable. Trevor did a wonderful job of communicating with me throughout the process. Thank you for making this such an easy experience. Exceptional customer service!
1/30/2019
Princess Michelle. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love how organized the business is. I got my car on time. Staff are great, especially Jose who kept me up to date with what’s going on. Great service! I highly recommend this place to all I know!
1/29/2019
Constance M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so very much. Jacob was very informative and kept me updated from beginning to end. I received timely text messages about the car repairs and was notify that my car was ready 3 days earlier. 10 out of 10 on everything. Again, thank you.
1/29/2019
Warren H. VERIFIED CUSTOMER
Vehicle Make : Audi
The whole team was top-notch professional. I thought the communication throughout the process was excellent and the friendly smiles were consistent, even across to Geico and Enterprise. I felt like you guys were a team.
Great experience.
And best of all, the workmanship done on my bodywork was excellent.
I will definitely refer friends and family in the future.
1/29/2019
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This facility is the absolute best! Gema, Gabby, & Sean
Great customer service, always updating you with your repairs.
1/29/2019
Leticia A. VERIFIED CUSTOMER
Vehicle Make : GMC
Best Customer Care! Very Professional, Kind and caring staff!
Every step of the way I was continually updated on the status of my car.
A Big thank you to your GM Pete Villalobos who took care of every question or concern we might have had. He made us feel Comfortable and completely at ease that brand new car (that was hit) would be Brand new again! We were definitely impressed and Completly satisfied!! We will Recommend PE to all our friends and Family. Thank u to your whole team!
1/29/2019
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took longer than I expected to get it fixed , however I am satisfied with work done on my car.
1/29/2019
Linda W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and close to home. The repairs were outstanding. Work was done within a timely manner. Thank You!
1/29/2019
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
1st class service
1/29/2019
Victoria A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I’ve never been in a car accident before, so I had no clue what to do after calling my insurance to do my claim. Pacific Elite Collision Center made it so easy for me. I gave them a call to set up an appointment for an evaluation and it was the quickest and efficient visit ever. The repair was done very professional that my car looks and feels like new. I would totally recommend them to my family and friends.
1/29/2019
Garrett G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great and quick work on the repair.
1/28/2019
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, friendly and professional! Would definitely recommend to a friend or family member!
1/27/2019
Cecilia Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our truck wasn't washed and left with the adhesive tape residue, the antennae wasn't reinstalled and the lid wasn't installed properly and is now crooked and squeaking.
1/27/2019
Lalisa B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole experience was excellent and my advisor was totally awesome
1/26/2019
Gail C. VERIFIED CUSTOMER
Vehicle Make : Mazda
I like that you kept me update on the status of my vehicle and that the job was completed early. I also want to say that your office was nice and more professional than other auto repair shOPs that I have been too. Thank you.
1/26/2019
John E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated Robert Thi's frequent updates, photos,
and the staff's pursuit of outstanding orders for
parts from Chevy sources. The Bolt (2017) "looks like
new", said a recent acquaintance in Culver City, CA.
1/26/2019
Brad A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Kept me up to date with the service. Would use Pacific Elite again
1/26/2019
Linda L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I’m a very satisfied customer! All of the staff I came in contact with were pleasant and professional and the work was done in the time frame promised. Thank you for a job well done!
1/26/2019
Romeo E. VERIFIED CUSTOMER
Vehicle Make : Honda
I am cmpletely satisfied with the repair of my car. They are reliable,dependable and you can trust their services. I like it when they give updates.