Very professional and friendly. Work was excellent.
2/17/2019
Fabio F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
the passenger door is not good, not aligned, the alarm on the door handle is not working and the glass makes a noise when opening and closing.
2/16/2019
Alexandra G. VERIFIED CUSTOMER
Vehicle Make : Kia
Love the communication from Pacific Elite, I was never left wondering what was going on with my car because they always kept me updated. Fantastic service and the repairs were done quickly!
2/16/2019
Ase N. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very happy with day by day updated text message to let me know the repairing procedure. The representative was very friendly, professional, and very thorough. Overall, I gave them a rating of 100% satisfaction. Keep up the good work.
2/16/2019
Meterman M. VERIFIED CUSTOMER
Vehicle Make : Ford
My service contact was Tek and he was awesome. He answered all my questions and was very professional.
2/16/2019
Jamaal W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just pure excellence.
2/16/2019
Jacob N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast excellent service.
2/16/2019
Adam B. VERIFIED CUSTOMER
Vehicle Make : Mazda
communication was clear. Repairs were fast. Service was excellent. Highly recommend to anyone. 5 stars for sure.
2/16/2019
Brandon J. VERIFIED CUSTOMER
Vehicle Make : Honda
This company and its employees are absolutely incredible! I was rear-ended and quoted 2-3 days unless other damage was found. Other damage WAS found and I was desperate to get my car a couple days sooner than my new quote of 8 days. Pacific Elite worked SO hard to get my car finished ASAP. Customer service was beyond impeccable, and I’ve worked in hospitality for 20 years, so I know how hard it is to please people. Sergio, Carlos, Scott and Lorraine were SO helpful and made me feel like a priority. I will recommend everyone I know to this company and will definitely go back if I ever need any car work done. I have never been so happy with vahicle mechanic/body work ever. Usually, and especially as a woman, companies, even really big named companies, assume you have no idea what’s going on with your car and inflate the actuall issue. Pacific Elite is incredibly professional and I never felt like anyone was trying to blow smoke. So happy! Go here!
2/16/2019
John K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really appreciate your team, kept me constantly updated, finished exactly on time and did a great job
2/16/2019
Jo P. VERIFIED CUSTOMER
Vehicle Make : Ford
The moment I met Marco and he evaluated my vehicles repair with me, I knew I would be leaving my Mustang in good hands. His knowledge, honesty and professionalism far exceeded my expectations. My car was flawlessly returned to its new appearance and I highly recommend Pacific Elite Collision in Ontario, CA and please be sure to ask for Marco Manrique. Thank you so much for a terrific job!
2/15/2019
Charles H. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone is great there thank you guys
2/15/2019
Jose M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job on my truck. Thanks
2/15/2019
Olga V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank I’m very satisfied with your service Good service
2/15/2019
Steve D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have scratches on my truck. I have scratches inside the cab. I had a bad experience and i really hope you guys can medigate the situation
2/15/2019
Oliver R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service and updates were great. Loved that my car was vacuumed on the inside clean, the work was done professionally with all my questions answered - I was even able to see the pictures of the repair work. Very satisfied customer - thank you!!
2/15/2019
Wendy D. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a great job on my car… And finished almost 10 days earlier than they estimated!!
2/14/2019
Mario S. VERIFIED CUSTOMER
Vehicle Make : GMC
Good work fast service and very friendly staff
2/14/2019
Lucinda K. VERIFIED CUSTOMER
Vehicle Make : Ford
From the first day I dropped off my car Stephanie and George were professional and very courteous. My rental car person was there ready to go. I got periodic text messages with percentage of completion. The estimated completion date was exact. On the confirmation of completion text they remembered that I was a teacher and said they would contact me after school was out so my class would not be disturbed. George reviewed the repairs and was extremely kind. I am very satisfied with Pacific Elite.
2/14/2019
Perry Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very courteous and attentive to my needs
As a customer