Everyone involved in this process provided excellent service. I was constantly updated on the repairs and status of my vehicle, so I was well informed. Everyone was professional and courteous and always willing to answer questions. The repair work on my car looks great, just like new! Thank you Pacific Elite!
2/21/2019
Teresa R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Otto is a great asset to your company, very professional and fellows through on the job well done. He goes above and beyond...very satisfied with the service.
2/21/2019
Eileen W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciate the timely text updates about the progress of the repairs to my car. Your customer service was excellent! Things were well coordinated with my insurance provider, so the transaction was seamless! Thanks for your attentive care and great work!
2/21/2019
Wilson H. VERIFIED CUSTOMER
Vehicle Make : BMW
Gema did an exceptional job of making me feel welcome and getting me the appropriate documents at the right time. Tek was outstanding in keeping updated on how far along my car was in the process and explaining the entire process!
I could not have chosen a better shop to have my car repaired. Hopefully I’ll never need collision repair again. But if I do, I will only come to Pacific Elite!
2/21/2019
Alvin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service and the guy who helped me was very nice and accommodating
2/21/2019
Donald J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with Steve and the rest of the crew. I would highly recommend Pacific Elite Collision, They were courteous and timely and did everything they said they would do.
2/21/2019
Victor V. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service. The team was very involved and responsive about my repairs.
2/21/2019
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you
2/21/2019
Nixon A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, great work and communication. Angel was very detailed and lots of communication.
Nixon
2/20/2019
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Kia
100 % satisfied from start to finish made me feel good leaving my Kia as I see it your team did a great job! So Thank You and everyone at Pacific Elite. Mr & Mrs Costales
2/20/2019
Andre T. VERIFIED CUSTOMER
Vehicle Make : BMW
Pacific Elite is my go to shop. Angel always gets the job done no matter what it takes. Will continue to come back!
2/20/2019
Michael P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I made my dinner appointment with 15 minutes to spare. Car looks great!!!
2/19/2019
Laura C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your prompt communication and keeping me in the loop though all of this has been appreciated more than I can express. With how little the insurance returned my calls and emails, your diligence in keeping me informed has been the most pleasant part of this frustrating experience. So THANK YOU for your hard work in customer service on top of the repairing of my vehicle.
(and the wonderful cherry on top...you put my sun visor back up! Seeing that made my week! :) Thank you!)
2/19/2019
Michael K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough repair. Looks like new.
2/19/2019
Walter J. VERIFIED CUSTOMER
Vehicle Make : Honda
they repaired my car very well they are very professional and very friendly thank you very much
2/19/2019
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Really liked the text updates! Gave me peace of mind
2/19/2019
Helen K. VERIFIED CUSTOMER
Vehicle Make : Acura
Very satisfied. Very thorough and helpful. Always have been satisfied with the work they do.
2/19/2019
Christine W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone did a great job!!!
2/19/2019
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the attention to detail they put into fixing my car