The text communication was fantastic. Everyday, I knew what to expect. And it was done exactly on time.
2/24/2019
Dominque D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jessie was very helpful to me I am pleased with the service my car looks brand new
2/23/2019
Gwendolyn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Robert was very attentive. Always made time to address my concerns.
2/23/2019
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an excellent job with the repairs, and moreover their customer service was exemplary. They knew and explained the insurance process well and took many steps to look out for me. Great job and I will recommend the shop!
2/23/2019
Ruby G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kenny and all the workers at Pacific Elite did an EXCELLENT+ job from beginning to end of our "unfortunate" repair experience. I say "unfortunate" because we were involved in an accident. Pacific Elite kept us informed daily regarding any changes and/or updates to our vehicle. Not only were Kenny and all co-workers very courtesy and patient, they were very GOOD at their jobs! The repair work was excellent+ and far exceeded our expectations! Each of us family-members with cars will pass along Pacific Elite's information whenever and wherever needed.
Thank you Kenny and ALL for your deligence and professional work!
Ruby, Sam & Kyler
****-****-xxxx
2/23/2019
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very attentive service. I like being kept updated as progress went along.
I’ve only had my car back since Thursday, but I’m sure the work was done well. I like the fact that I can return if I’m not satisfied.
Thank you,
Eugenia Griffin
2/23/2019
Jan V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good follow up. Convenient
2/23/2019
Robin R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My service was EXCELLENT!!JESSE WAS AWESOME AT COMMUNICATING THROUGH THE ENTIRE PROCESS!! The front desk were very friendly and helpful and so convient to have Enterprise next door and they're service was EXCELLENT too! And to meet someone from France an employee of Enterprise my favorite country was AMAZING!! I would recommend Pacific Elite to anyone and everyone!
2/23/2019
Makebia F. VERIFIED CUSTOMER
Vehicle Make : Kia
I give them 100
2/23/2019
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was repaired improperly
2/23/2019
Alberto O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very happy with the job you guys have done to my car also happy with customer service great job thank you guys Thanks David
2/23/2019
Rocco B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Appreciated your enthusiasm, energy and encouragement regarding your repair of my car. The trunk looks like new and the vehicle was cleaned. Thank you.
2/23/2019
Sophia G. VERIFIED CUSTOMER
Vehicle Make : Honda
First off, I appreciate how great everyone was. I was planning to go out of town for ten days and was hoping they would repair my car while I was gone. Pacific Elite made it a point to try to have my car done when I got back. So amazing. They kept up with the timeline and my car looks fantastic! I will definitely recommend them, if ever needed! I really enjoyed my experience. The staff was also amazing! Thank you so much.
2/23/2019
Vance V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic customer service. Great communication. 100% satisfaction.
2/23/2019
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Super friendly and professional. Mrs. Huerta is the best!
2/23/2019
Nhien D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service and communication from your team exceeded my expectations. I would not hesitate to recommend Pacific Elite Collision. Thank you for making the process simple and pleasant.
2/23/2019
Moriya H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a very quick response and feedback based on the communication
and in the way of professional manner.
Very satisfied and felt good about it as a customer.
2/23/2019
Rony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were amazing. The repairs on my truck were finished earlier than scheduled. They always kept me updated on how the repairs were going. Marissa was awesome. Customer service is definitely top of the line. If I ever get in an accident again I’m definitely going back.
2/23/2019
Casey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely work, and multiple updates on progress
2/23/2019
Amin A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Jesse was super amazing & wonderful to work with! Made the whole process easy. I know my parents have worked with him previously & they are the ones who told me to trust pacific elite! I’m glad I did. It was great having my baby (my car) to look exactly the same!