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Real Reviews from VERIFIED CUSTOMERS
BRYAN A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was very helpful and professional.
11/27/2019
Cesar R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They made a great work on my truck . I'm happy with the results!!!!????
11/27/2019
Hector G. VERIFIED CUSTOMER
Vehicle Make : GMC
As soon as I left the driveway my vehicle started to make a loud knocking noise which was not making any noise when it was left there. Trying calling back not even 5 minutes later no answer left a message with the answering service and no one has yet called me back. I had to pull over on bellflower blvd cause the knocking noise got so loud and a police officer stopped to make sure I was ok. Called my insurance as soon as I got home to make a complaint as well. I will be calling first thing in the morning to get my vehicle back to you guys to see what they did to it
11/27/2019
GUS D. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
5star out of 5 stars rating
11/27/2019
TEDDY P. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Mike was very easy to work with and cared about my concerns regarding my car Always keeps me informed.
11/27/2019
Tiffany E. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The best customer service very friendly and helpful! Andrew was great!!
11/27/2019
Gina M. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I was taken care of perfectly from start to finish - best customer service I’ve had in years. Everyone was friendly, informative and kept me updated the whole time. I will be happy to recommend Pacific Elite to family and friends. Thank you so much for making it such a great experience.
11/27/2019
JANET C. VERIFIED CUSTOMER
Vehicle Make : JEEP
The job exceeded my expectations! Level of customer service was above and beyond. Jonathon was very helpful as well as the young girl in the front. They all did an amazing job. Will highly recommend this place!
11/27/2019
BENJAMIN M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Excellent service and friendly people I’m happy with the repairs Is look like nothing happens.
11/26/2019
Vince A. VERIFIED CUSTOMER
Vehicle Make : BMW
Just a spectacular job!!! Your team is awesome! You went above and beyond in all work. We will be recommending you to all our family and friends. Car looks so clean!
11/26/2019
Jeanette B. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Angel was fabulous!
11/26/2019
Soha N. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great communication that kept me notified , polite employees and you guys did a wonderful job on my car. Thank you!
11/26/2019
LOUISE L. VERIFIED CUSTOMER
Vehicle Make : KIA
Very polite, good service, kept me apprised of what was going on with my vehicle. Staff very pleasant. Dave was a pleasure
11/26/2019
KARINA H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for getting my car done so quickly and it looked great when I picked it up!!
11/26/2019
Graciela G. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Very good customer service from Mike. Great quality repair.
11/26/2019
GLORIA H. VERIFIED CUSTOMER
Vehicle Make : FORD
The driver side front wheel skirt as not replaced and has a large hole in it from rubbing the tire. This was pointed out to David during the review and car check in. I had to strap the skirt so it didn’t rub the tire to drive it. I had called in and left a message for David and I am waiting for a return phone call.
11/26/2019
JEANETTE S. VERIFIED CUSTOMER
Vehicle Make : HONDA
I loved the communication and the explanations of the process. The work was done beautifully and I am so relieved. Thank you!
11/25/2019
SHAUNA J. VERIFIED CUSTOMER
Vehicle Make : GMC
This is the second time I've worked with Mike at Pacific Elite. Mike has been absolutely wonderful. He is very professional, great at keeping me informed on the status of my car and overall joy to work with. I would 100% come back (hopefully I won't have too!) But would also recommend Pacific Elite based on customer service and the fact that my car looks like new again. Thank you for everything! Hope you and your team have a wonderful Thanksgiving. Best - SHAUNA J
11/25/2019
RICHARD W. VERIFIED CUSTOMER
Vehicle Make : LEXUS
A very good outcome to my fender bender. They even washed and waxed my car prior to pick up. It looked beautiful. Thank you.
11/24/2019
AMANDA W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The original damage was repaired and looks great, but new damage was done to the vehicle. The driver side mirror controls no longer function, and a small ding/dent was added to the passenger side rear of the vehicle.
11/24/2019