Everyone I dealt with at Jim & Jacks was polite and professional. I was impressed with the accommodating nature of your staff. I would like to express my sincere gratitude to all of the people I encountered during my visit there. Not only will I return to you for my future repair needs, I will gladly refer my friends and associates to you. Thank you.
12/19/2012
Charles S. VERIFIED CUSTOMER
Vehicle Make : Ford
The friendly people working there are an asset to you. Don't ever do anything to change that. I also enjoyed the daily updates on the repairs to my truck.
Thanks Very much,
Chuck Slezak
12/14/2012
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Ford
Sadly this was my second going to you guys in 6 months and definitely I will come back any time I need it...
Thank you for everything, you guys are great...
12/13/2012
Anita M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and friendly people
12/12/2012
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I want to thank the team for being courteous and professional they were honest in keeping their word and the repair was excellent thank you again job well done
12/12/2012
Eric M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and friendly staff.....thanks Jack for another job well done!!!
Thanks again
Eric
12/11/2012
Elizabeth I. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the updates on the progress of the repair. Staff was helpful and courteous.
12/11/2012
Kalib C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very friendly and professional. I would recommend Jim & Jacks to anybody.
12/10/2012
**** D. VERIFIED CUSTOMER
Vehicle Make : Porsche
Yes,Thanks to Javier Vidaca who really seemed to understand the needs of a Porsche owner.Javier guided me through every step of the repair keeping me re-assured that the repair was being kept to the highest of standards and not to just Jim & Jacks but to his own personal standards. The high standard was put to the test when due to the insurance a refurbished headlight was sent but did not match the existing headlight in detail. Javier had it sent back and ultimately my car recieved a new fully matching headlight. I'm very impressed with the service and my entire interaction with Jim & Jacks and will recommend at any chance I can. Cheers! **** D
12/9/2012
Vernona T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good response
12/8/2012
Harold D. VERIFIED CUSTOMER
Vehicle Make : Nissan
You'll always have our business...
12/8/2012
Robert L. VERIFIED CUSTOMER
Vehicle Make : BMW
Best automative repair experience ever.
12/7/2012
Bill I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service was well organized and updates were appreciated. Very good customer experience.
12/2/2012
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service with the updates on email was great! Zack who I believe fixed my car was great with setting proper expectations and updating me via the email and the car was ready before the expected date and looks fabulous! I will always recommend you to people. Thank you.
12/1/2012
William L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Javier was on top of everything. Phone calls at all the right times. Car came in ahead of schedule. He was a pleasure to work with.
11/30/2012
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Javier was very detailed when explaining the repairs as well as communicated any changes, time delays, adjustments etc.
That was very much appreciated.
Daniel S
11/30/2012
Steven T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Javier was a pleasure to work with. I will use his services for my future auto body needs.
11/30/2012
Mary Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
everyone i encountered was friendly, courteous and professional in every way. i also appreciated the email updates, letting me know how/when my car was.
11/29/2012
George E. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's great getting a text message when there was a time adjustment. It allowed me to change plans in good time.