I am so grateful to Jim & Jacks. When you have an accidnet it is stressful, but Jim & Jacks handle so much for you that it instantly removes your stress and you KNOW that when your car is finished it will be perfect. They inform you of time, cost and details of the repair. You can call or email and will get an instant response. I would reccommend them to anyone who needs their car repaired.
1/11/2013
Patrick K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
very professional and no pressure in trying to upsell us into something else
1/10/2013
Gina V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend you to my friends
Thanks a lot
My car is like new.
I'm so happy
Thanks again
1/9/2013
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you Richie
1/8/2013
Craig S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job.
Thank you
1/8/2013
Rocio E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was great, good customer service. Thanks
1/5/2013
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Handle part of trunk was loose. XM radio antenna was moved and wire not replaced correctly. On a positive note car was completed one week earlier than original estimate. Zack was very helpful and kept us informed of progress.
1/5/2013
Victor K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was disappointed in the cleanliness of the car. Interior had shoe marks and scuffs. It looked as though a driver and passenger drove it back from the dealer, but never cleaned up after themselves. Radio was loud when I turned on the car, and set to a hip hop station. Not very professional in my opinion. Exterior was washed, but you can tell the car was sitting outside a while as raindrops and dust accummulated. Also, there was bird droppings.
I was also disappointed that my air dam was not installed as I requested. They requested I return when they receive the air dam, which is highly inconvenient for me to return my car there again.
1/2/2013
Wendy B. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a excellent job! My car almost looks new again :)
1/1/2013
Kathy K. VERIFIED CUSTOMER
Vehicle Make : BMW
I will always recommend Jim and Jacks to my friends and colleagues . They are simply the best!
12/30/2012
Ki R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They make sure the job is well don
12/30/2012
Gladys C. VERIFIED CUSTOMER
Vehicle Make : Toyota
As a repeat customer, the service, follow-up, and work is class act. Thank you very much
12/30/2012
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Acura
I came to you because I have been going to Jim & Jacks for over 30 years, I had a new neighbor tell me not to go to you due to his experience, but I chose to go anyway. Your customer Svce reps are well trained, & very pleasant & kind but for a 3-4 day job (I was told) they kept my car for 14 days with many excuses, finally I called my Farmers agent to get my car back or I still wouldn't have it back. I picked up my car drove 10 min. home and the next morning my battery was totally dead; so I waited over an hour before your man came and started it for me and told me to not turn it off for well over a half hour. This being over xmas, I refused to drive to SFO in a "rental" car so I had to miss our family xmas this year. My car looks good and Sam was very attentive, but he couldn't make things happen, obviously I won't be a returned customer, which is so sad compared to the way Jim & Jack ran the business years ago.
Jo Ann
12/29/2012
Jim R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy with the quality of workmanship of the repairs, and the excellent customer service that they provided.
12/24/2012
Rick C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service...I appreciated the constant updates on my vehicle.
12/23/2012
Ana Maria. VERIFIED CUSTOMER
Vehicle Make : Honda
The service is excellent and I would be more than happy to refer them to anyone.
12/23/2012
Connie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you !
12/22/2012
Marianna S. VERIFIED CUSTOMER
Vehicle Make : Nissan
To be honest, the service from the first minute till the last minute was more than awesome. We really appreciate the professional work done by Zack Beglarian as well as all the other members of Jim & Jack Collision Center.
We will highly recommend these location.
Thanks again and Merry Christmas.
Aldo Olcese and Mariana Scott
12/21/2012
Ellick H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We are always connected with your staff through emails, therefore, your response and service is simultaneous and swift. Thank you!
12/20/2012
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Acura
They made me feel like my car was in good hands. When I saw my car going down the ramp, I was speechless-it looked like I just just bought it. Thank you Jim and jacks