thank you for an excellent job also thank you for being the professionals that you are I was very impressed with your communications with me in regards to my automobile if given the opportunity I would recommend Jim and jacks do any friend that I have that needs repair
6/15/2013
Brett J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent. The front desk was so nice and helpful. Javier was amazing. So responsive, got my car done in 4 days. Gave me honest advice not to leave it over the weekend because it was the same as just brining it monday. He ordered my parts before I left my car to speed up the process. He is a 10! My car looks great! The rental car people are so nice. This is our third time with Jim and Jacks and we would recommend it to anyone!
6/14/2013
Patrici S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Car looks great! Totally great experience! Thank you!
6/14/2013
David W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Zack was awesome! Very quick response by phone and emails- very efficient for people who are too busy.
He went above and beyond what I was expecting.
Finished my car early
6/12/2013
Diane G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I made it clear on what date I would pick up car, yet received numerous phone calls and emails regarding car pickup. And when I did pick up car on specified date, it was not ready... I had to wait 30 minutes for car wash. Your business is busy and chaotic and not responsive to customer needs.
Will not be coming back nor recommending. Please do not call me.
6/11/2013
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Zack has great customer service!!!
6/11/2013
Jeffrey E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service! Great work. Extremely responsive. Finished work well ahead of projected schedule. Excellent communication. And having Enterprise Rent-a-car onsite was fantastic. This helped greatly reduce the headache of having to deal with a post-accident claim and repair. My only recommendation for improvement would be to contact the customer to see if it makes sense when a car requires new paint on one side of the vehicle to give the customer an estimate of what it would cost out-of-pocket to paint the rest of the car. But again, overall, outstanding experience with Jim & Jacks Collision!
6/10/2013
Eddie E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service.
6/8/2013
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Getting into an accident is very inconvenient in itself, but Jim and Jack's made everything as smooth and easy as possible. I appreciated their professionalism and prompt service.
6/6/2013
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Like always you guys were professional, quick, courteous, and on the dot with you estimated. You guys rock!
6/6/2013
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Keep up with the excelent workmanship.
6/4/2013
Celeste V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think everyone at Jim and jacks
are very professional, the work is excellent,
and I recommend them to everyone who
needs work done on their cars.
I thank Sam Keys for doing a great job!
I was kept updated on the progress of my
car and it was done as promised.
Thank you!
6/1/2013
Greer W. VERIFIED CUSTOMER
Vehicle Make : Subaru
looks great. thanks!
6/1/2013
Ruben M. VERIFIED CUSTOMER
Vehicle Make : BMW
I would like just to say that your team is very curtious and professional and was very well taken care while was doing business with your company,
Thank you
Ruben M
6/1/2013
Ignacio S. VERIFIED CUSTOMER
Vehicle Make : Honda
Alex was great, also kept in contact and finished earlier than projected.
5/30/2013
**** Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Ants in my car!
5/26/2013
Russell K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I dealt with was professional and really made me feel like my business was truly appreciated. I don't recall the last time I encountered such an exceptional level of customer service. Additionally, my car looked as good as new when I picked it up. Outstanding!
5/25/2013
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
thank you for your service. especially early delivery.
do you do brake jobs?
sincerely, Glenn C