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Real Reviews from VERIFIED CUSTOMERS
Shanon L.. VERIFIED CUSTOMER
Vehicle Make : Honda
if I ever need any repairs again I will be back for sure... thank you for a job well done!
8/2/2013
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with repair and service!!
8/2/2013
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Ford
Despite the delays I was happy with the level of service. The free rides and detailing were a nice touch
7/31/2013
Jeff D. VERIFIED CUSTOMER
Vehicle Make : Toyota
To many things to list, will do so when I have more time.
7/26/2013
Geoffrey K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping us up to date. The car looks great.
7/23/2013
Catheryn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Don't think car had the complimentary car wash, there were oil splatters on body by front wheel. Does not change my view of shop, had great communication and updates through out re: repair status and delays. Thank you
7/22/2013
Lori A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and service and respect to client
7/18/2013
Tammy N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Very prompt service. Excellent customer respond. Highly recommend to family and friends.
7/17/2013
Jan S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was amazingly helpful and friendly! A great experience and would recommend to anyone who needs a body shop! Thanks for the frequent updates and making this a painless experience.
7/13/2013
Michael M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very impressed with paint job and receiving the bottle of touch up paint thank you
7/10/2013
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just wish that the original estimates were closer to the actual final cost of the repairs.
6/29/2013
Theresa P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied. The employees were professional and attentive. Zack explained everything and put me at ease with the entire process. Would recommend to others.
6/28/2013
Jose V. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job with my car. You were all very helpful throughout the entire process.
6/25/2013
Yahaira G. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second car I get repaired at your shop and I've been very satisfied both times. Your work seems very ethical and I feel like I can trust any of your employees with my cars, everyone is very friendly and so helpful. This time, Sam helped me and he was very kind and pleasant to work with. I would highly recommend your shop to anyone who I hear in need of a shop. Thank you for running such a great place.
6/21/2013
Dave H. VERIFIED CUSTOMER
Vehicle Make : Ford
The continuous text updates were very helpful.
6/20/2013
Susie D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They are currently working on completing the repairs. The bumper was removed and replaced with only **** new bracket, when it should've had 2 new ones. They were going to order the part and replace it. In my humble opinion, at the point of impact, the integrity of a car is already compromised. If a section is hit, the parts holding it together should be thought to be damaged due to the strain as well. It should be common sense to think to order new brackets to re-attach those parts and make sure they are securely attached as they were prior to that impact. A simple "touch" test would prove sufficient, as well as noticing the seams to the 2 parts were not connecting properly.
6/19/2013
Carrie S. VERIFIED CUSTOMER
Vehicle Make : Honda
You all are really the best! Thank you!!
6/19/2013
David A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Came to pick up car today. Dust in painted area causing sharp bumps in paint, paint ran on wheel well. Buffing compound in panel gaps. Very poor work, and even worse QC process. Very surprised that work was deemed acceptable for return to customer. I had to leave car at shop so it could be corrected.
6/18/2013
Rashon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Camero is my baby I was sick to my stomach and worried that it would never look the same. I worried more about the paimt job. I wish u could c the smile on my face. Jim n Jacks team was awesome from the receptionist to the rental car agency that's located n the store. The true test came when my husband gave the thumbs up. I hope I don't have to c u guys agai g but if the need arises I will come back. Thanks whole bunches . RaShon and George Chavis
6/18/2013
Peir S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for getting my minivan to me earlier than expected! and my car looks brand new! thank you!!
6/15/2013