I had a few issues, one of them was the fact that I was never contacted after Mercury approved work and as I was told you would(I gave Ph. and Email.) I played phone tag with Mercury, They wondered why I never got work done, I wanted to know why it's taking so long 4 approval. That's just the beginning. Please don't text me anymore as It's costing me more money, as I don't have a texting plan. Shawn
9/20/2013
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
9/14/2013
Ed B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work and thanks for the lift.
9/7/2013
Susan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Repair looks perfect. I greatly appreciated the text updates and phone calls from Luis. Car was completed before initial expectations. It was a great experience
8/31/2013
Keely G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Francisco and the team did a fantastic job. They hustled to get my car repaired quickly and the job is flawless. Very professional and an all-around job well done. Thanks.
8/31/2013
Dean D. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim & Jacks has done a great job repairing my car. We have used this repair service for years since we continually obtain high quality service, in a timely fashion for an affordable price.
8/28/2013
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Alex was excellent.
8/23/2013
Sounjia A. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was excellent
8/23/2013
David O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service and customer support. Thanks for making this easy.
8/23/2013
Katy F. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone I dealt with was friendly yet professional, including Jimmy at the Hermosa Beach office.
8/23/2013
Kathryn J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a wonderful job with my car. I will try to make sure I do not need to use your business again.
8/17/2013
Mary L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated the time and effort they put into my car. Everyone who I spoke with was very friendly and helpful.
8/17/2013
Chelsea H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Would absolutely recommend!
8/16/2013
Gina K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Luis kept me updated and returned all my calls
In a timely manner. He was very professional!!
8/16/2013
Jeffry A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Jim and Jacks team did a fabulous job with my car. My car was gorgeous when I picked it up! Thanks, Zak!!! :)
8/12/2013
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jim and Jack's has always been my repair of choice. They do great work and are attentive to detail.
8/10/2013
Glenda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!! Great job, Tnsnk!!
8/9/2013
Leopaldo S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I wasn't really satisfied with the service I received at Jim and jacks. The timing of repair and the updates I receives via texts was great. The problem I had was the inaccuracies with the dates of completion. I was bothered at the fact that the personnel and owner weren't able to look at my car before returning it to me completed. They didn't bother to check the work that was done to it before they communicated to me and alerted me that the car was done. I was expecting a good job but was completely disappointed.
8/6/2013
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Richie is the best!
All of our customers at my Allstate Agency are in Good Hands when we refer them to Jim & Jacks
Thanks for the great work and quick turnaround(2 days)
John D
8/4/2013
Don B. VERIFIED CUSTOMER
Vehicle Make : Honda
Promises Made...Promises Kept!
Delivered early
Communications excellent
Quality workmanship