Jesse and the other staff were very helpful and kept me informed about the progress of the car.It was a very positive experience.
10/19/2013
Charles W.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding job and customer service.
10/18/2013
Josefine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco is awesome. Hooray to his team. Thank you very much Jim & Jacks. More power to you all!!! God bless your wonderful company..
10/18/2013
Apaena V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went very smoothly. My car was fixed before the estimated date. Customer service was excellent. Thank you!
10/17/2013
James Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional service and quality workmanship.
What more can I ask for!
If needed, I will use your service again.
10/16/2013
Corey W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service - thanks
10/12/2013
Marcial D.. VERIFIED CUSTOMER
Vehicle Make : Hummer
After the missed details with my Jetta I brought in at the beginning of the year, and the fiasco and lies I had to endure during repair of my Hummer--waiting on the service writer's timetable to bring it in to be fixed. Bring it this day. Being it that day. I literally left work early to drop off my car, and he stood me up at least 2X, if not 3X.
Promises made that he could not keep. Lies upon lies. This guy Sam isn't a straight shooter. Just a wheeler dealer. Destroyed my faith in Jim & Jack's. And I've been going there almost 20 years when my cars have needed body work.
Javier stepped in and is slowly restoring my faith and satisfaction in J & J's.
J. Suarez
10/11/2013
Abul K. VERIFIED CUSTOMER
Vehicle Make : Acura
cost was little high
10/11/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the communication throughout...
10/11/2013
Lura J. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic customer service! Could not be more satisfied.
10/9/2013
Rene R. VERIFIED CUSTOMER
Vehicle Make : BMW
Ok
10/8/2013
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told to come back Tuesday because the bumper was uneven. Headlight needs to be adjusted
10/6/2013
Marcelo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work and customer service!
10/3/2013
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was completed in an extremely timely manner. The car looked great! Thank you Jim and Jacks for a job well done.
10/2/2013
Rodney A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Since the battery was disconnected all the electrical items had to be reset. I still have to bring the car again in to correct other problems caused by disconnecting the battery.
In addition, I intentionally left a one dollar bill in my console just out of curiosity and to test how honest your employees are. They failed the test miserably. The dollar bill was taken. Just thought you should know the caliber of your employees.
10/2/2013
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so pleasant..even though repairs took a long time. Thank you for keeping me in the loop along the way. My Toyota is beautiful. Thank you for your help making an unpleasant situation bearable. I would reccomend you anytime.
9/27/2013
Brett S. VERIFIED CUSTOMER
Vehicle Make : Jeep
GREAT experience from start to finish. Everyone deserves a raise...seriously! I absolutely LOVE Jim & Jacks! With that said, I hope I don't see you again for a long, long time!!!
9/27/2013
Mina Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rattling in the driver's side door when locking the car. A panel that pops out on the front drivers side.
9/24/2013
Leann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, easy process! Very satisfied with the repair work. Our car looked great when we picked it up! 😃 Thank you!