Everything was great . My only complaint is that my car came back with a notice that my passengers air bag is turned off.
11/12/2013
Gina K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Getting updates by email and phone calls keeping
me informed were very helpful and professional. Thank you!
11/9/2013
Marne V. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for fixing my truck. It was great work and truck looks great. I am very pleased with everything and communication about that status of all repairs. Thank you again!!
11/8/2013
Damon K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job and ahead of schedule. This was the second car I had fixed at Jim & Jacks.
11/6/2013
Nathan O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only complaint is I wasn't informed throughout the whole process. After 3 days I had to check in and it was when repairs were near end that I got all the updates. Otherwise, always happy with the service
11/3/2013
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far! I'm reserving final judgment until I'm saticfied that the rear bumper is secure ex correctly.
11/3/2013
Karena H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping me informed with the text messages
11/2/2013
Judy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! It was quick and courteous. Very satisfied.
11/2/2013
Erin S. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire team was incredibly efficient. I was very impressed with the speed a t which your team worked with the insurance group and the quality of work done to fix my car. My only two comments would be: ****. I dropped my car off Wednesday late afternoon and did not hear from anyone until Monday. I called and left a message on that Friday and didn't hear back until Monday. 2. When I picked up my car the floor mat in the driver area was a mess dirty from work shoes. All in all a wonderful experience.
11/1/2013
Ryann G. VERIFIED CUSTOMER
Vehicle Make : Ford
The service here was absolutely excellent. The amount estimate was accurate and the amount of time to fix my car was reasonable! I will definetly tell my friends about this place! Thank you for making everything so effortless!
10/30/2013
Clayton C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jesse kept informed pretty regularly about what was happening with my car. My car was ready about a week early and it looks great.
10/29/2013
Travis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Factory Qualty work! Hopefully I won't need more body work or a paint job in the near future, but if I do, I'll only trust Jim and Jacks for the repair. Keep up the great work! Thank you to everyone! The paint and body work team deserve a bonus!!
Regards,
Travis M
10/29/2013
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Sam Key is great and I am very happy.
Thanks so much!
Joshua M
10/25/2013
Josefina L. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service
10/24/2013
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse provided excellent service and returned my car ahead of schedule.
10/24/2013
Monty C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional team. Clean office, smart staff. And there is a rental car office in the same building. Made being without my own car very easy. I would use their services again.
10/24/2013
Don G. VERIFIED CUSTOMER
Vehicle Make : Honda
See my comment I already submitted when you texted me with the same survey. You should only do one method of delivery for these as I got one emailed and one in a text. That happened all this week when the car was in the shop.
10/24/2013
Donald K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I've been dealing with Jim and Jacks since 1970. At that time it was just the two of them at a filling station at Grand and Sepulveda. Jim dealt with the customers and Jack fixed the cars. They did good honest work inexpensively, and the world beat a path to thei door!
Don