Search

Real Reviews from VERIFIED CUSTOMERS
Ivonne C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for being prompt in repairing my car and for the constant communication. This process went very smooth. It's very convenient to have enterprise car rental on site. I am very satisfied. Thanks!
3/15/2014
Sherry G. VERIFIED CUSTOMER
Vehicle Make : Honda
I sincerely appreciate everyone who was involved with the repair of my car. My car looks beautiful, and I am soooo happy! Jim & Jacks Collision ROCKS, and I would not hesitate to recommend you. The professionalism, courtesy, and friendliness that you all conveyed made a difficult situation bearable. So thank you one and all! Sherry
3/15/2014
Richard E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service by Jimmy. Very pleased with results.
3/11/2014
Gererdo P. VERIFIED CUSTOMER
Vehicle Make : Audi
Zach was great. Good man
3/11/2014
San Juana. VERIFIED CUSTOMER
Vehicle Make : Honda
Throughout the repair process, I received updates on the status of my car and when repairs would be completed. This was very helpful since I knew of any changes as to when repairs would be completed. Also, the staff was very helpful in getting all necessary information so that the car could have repairs started as soon as possible. Once my car was ready it had the damaged area fixed but it was also completely detailed on the outside and inside as well. The staff at Jim & Jacks Collision were very friendly and worked as quickly as possible to get my car repaired. The customer service was excellent.
3/10/2014
Candi H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great paint and fender repair job!
3/9/2014
Paul G. VERIFIED CUSTOMER
Vehicle Make : Toyota
No complaints. Ahead of schedule.
3/9/2014
Glenda A. VERIFIED CUSTOMER
Vehicle Make : Honda
The way you provide constant updates is very helpful.
3/8/2014
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the text updates, appreciate the timely service.
3/8/2014
Ricardo V. VERIFIED CUSTOMER
Vehicle Make : Scion
Francisco was extremely nice and helpful in providing me with updates to my car and answering any questions I had.Service was prompt and quick.Also, front desk ladies were also very nice and polite.
3/7/2014
Ed D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car is STILL not done!
3/7/2014
Marva A.. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Finally experience the kid glove service I had heard about from friends and mutual clients. A happy ending to a not so happy incident, we must find another way to meet
3/2/2014
Edward M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs look great but the lock on the door that was repaired now doesn't work. Please call me ****-****-xxxx. Ed Muldoon
3/1/2014
Kathryn G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Exceeded my expectations!
3/1/2014
James R.. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the text message updates! Very professional and efficient.
2/27/2014
Emily B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Zack and Gladys were exceptional people to work with. Extraordinary in their customer service, and more importantly, their authentic thoughtfulness Thank you! Emily B
2/25/2014
Molly Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, pleasant people. I'm completely satisfied.
2/20/2014
Kristin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The front desk girls need training on how to communicate with customers and treat people. Not turn their backs to the customer to talk about them thinking they cannot hear or notice. they are extremely rude and NOT the atmosphere Jim and Jack created so many years ago.
2/15/2014
Dinny M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair was completed earlier than expected and I was most happy to get back to MY own car. I was very pleased with my experience with Jim & Jack and will most definitely recommend you to any of my friends who might need a repair to their cars. Dinny M
2/15/2014
Michael N. VERIFIED CUSTOMER
Vehicle Make : Ford
Delighted
2/15/2014