Best service I’ve had. Carlos made the process so easy. He was very friendly and even waited for me to get there after hours. Can’t say enough. Highly satisfied
11/14/2019
COREY M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The repair was not done to our satisfaction. Piece of bumper is loose. Car was delivered dirty (offer to clean it was given to us, but we did not have the ability to stay and wait). Bringing it back in Monday.
11/9/2019
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Gabriel was very knowledgeable and professional. I’d recommend Jim and Jacks to all my friends.
11/9/2019
JUDITH D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was impressed with Gabe Yepremian at your facility. He was pleasant and responsive and very knowledgeable. The office staff was great too. I was anxious to have my car fixed and it was done in half the estimated time. Well done!
11/8/2019
STEVE C. VERIFIED CUSTOMER
Vehicle Make : JEEP
Carlos was very professional and returned all my calls to keep me updated on the status of my car.
11/8/2019
LEE C. VERIFIED CUSTOMER
Vehicle Make : FORD
Looks great
11/7/2019
BRIAN M. VERIFIED CUSTOMER
Vehicle Make : KIA
Fantastic service all around. Jr and Abel were awesome! Thank you!!
11/6/2019
DAVID C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The car is better now than before accident. Francisco was very professional and went the extra mile for us.
Thx!
11/5/2019
TIMOTHY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Francisco was a great point person. He was friendly, professional, and communicative throughout the whole process ! I would definitely recommend Jim and Jack to my friends .
11/2/2019
Mario F. VERIFIED CUSTOMER
Vehicle Make : TESLA
Jerry has always been very fast and communicative in the pore repair estimates and always on time for delivery. The work done here at Jim & Jack’s are exceptional!
10/31/2019
EDWIN R. VERIFIED CUSTOMER
Vehicle Make : TESLA
jerry was great!
10/31/2019
LAURA K. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone I came into contact with was very professional and courteous. Work looks very good. I have already recommended you to friends.
10/29/2019
CHUNG C. VERIFIED CUSTOMER
Vehicle Make : BMW
Professionalism throughout!
10/24/2019
Sue M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jose was fantastic to work with. Every time I checked on the status of my car I would receive either an informative email or voice message. The work took a couple weeks longer than expected but is understandable due to additional work that had to be done. Overall, Jose is a kind and professional employee who deserves some extra appreciation for the way he treated me and my situation.
10/23/2019
CHESTEN C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
There is overspray on panels and trim. Will be contacting customer rep to detail and compound overspray on door panel.
10/18/2019
JAY K. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated all the updates or changes
In schedule by text. Also many thanks to Abel for exceptional customer service!! I encountered three of the ladies at the front desk—two were great but one was less than friendly or helpful unfortunately. Overall I plan to come back for additions nap work.
10/17/2019
ERICA S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gabriel took wonderful care of me. He was attentive and went out of his way to do a great job and answer all of my questions. He is a wonderful employee and Jim and Jack’s did a great job fixing my car. As always, I am most satisfied. Hi to Richie too.
10/17/2019
CHRISTINA Q. VERIFIED CUSTOMER
Vehicle Make : AUDI
My care looks fantastic, good as new. Many thanks to Albert for all of his help and continued follow up!
10/16/2019
FATANEH B. VERIFIED CUSTOMER
Vehicle Make : BMW
GABRIEL YEPREMIAN AT ELDEGUNDO LOCATION IS WONDERFUL HUMAB BEING. HE TOOK CARE OF MY CAR VERY QUIKC WITH KEEPING ME UP TO DATE. HE HELPED A LOTS OF CUSTONER INCLUDING MYSELF EMOTIONALY AFTER CAR ACCIDENT , SUPPORTED ME TO BE RELAX AND NOT TO WORRY ABOUT COST AND EXPENCES.HE TREATED ME LIKE I AM A FAMIKY. HE IS JUST A KIND PERSON. HE CSRES AND HE DOES EXCELLENT JOB WITH SUPPORTING THE CUSTONER AS FAR AS FEELING AND FEAR OF COMPLICATIONS
10/16/2019
ANTHEA K. VERIFIED CUSTOMER
Vehicle Make : SAAB
The car looks great, and you made the whole process pretty painless :)