I got my car back in a timely manner and was updated on a daily basis with the progress of the repair. Exceptional service. Thank you!!
9/6/2014
Maureen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done professionally and finished sooner than expected. Zack and Gabriel were great to deal with and Leslie and Gladys were great too. Loved the convenience of a car rental on premises.
9/5/2014
David F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the experience really **** I would never tell somebody to go to this place took you 9 days to replace a f****** bumperI think this picture is very dishonest had me rent a car for 9 days told me it was going to be another additional 3 days and when I got in the face of your employees they turned around and called me an hour and a half and told me my truck was ready what the f*** is that about and very disappointed in this kind of work and I'm going to be calling my insurance company and complain I feel very humiliatedI feel very unsatisfactory from this work you guys should be ashamed of yourself of these people bringing their vehicle to you and dropping her off for you and be honest in fixing their cars in a timely manner and I feel verypissed offand I believe that you are in cahoots with the rental company which cost me 520 49 f****** daysfor you guys are running a racketI'm going to take this to channel 7 Eyewitness Newsand to my insurance company
9/4/2014
Nicholas S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite, efficient, reliable, good all round
10 out of 1o for Jesse
9/1/2014
Jonelle S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone was extremely friendly!
8/29/2014
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the quick turn around on my repair!
8/29/2014
Michael N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the great customer service and speedy repairs. Thanks for the car detail as well.
8/28/2014
Stuart G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service and amazingly good communication
8/27/2014
Mary J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you so much, by they way I found my car charger.
8/26/2014
Justin A. VERIFIED CUSTOMER
Vehicle Make : Honda
There was a significant amount of dust (shoe mark?) on one seat. The car smells like somebody ate their lunch in it or left trash behind (and it has lingered after a couple days). Everything else about the experience was top-notch and much appreciated.
8/25/2014
Sandy M.. VERIFIED CUSTOMER
Vehicle Make : Kia
Car was not ready by time given.
8/24/2014
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Gabriel made the experience painless
8/24/2014
Carol P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Completed ahead of schedule.
8/24/2014
Mary W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always a pleasure doing business with you. Francisco professional
8/24/2014
Lupe D. VERIFIED CUSTOMER
Vehicle Make : BMW
Great staff, friendly and professional service and a job well done! Recipe for success! Thank you Jim and Jacks!
8/23/2014
Carol P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job .. Thank you for making my car look perfect!!!
8/23/2014
Julie F. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and care. Easy to deal with. Efficient communication.
8/20/2014
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Audi
Gabrielle was very professional & thorough!
8/16/2014
Karen Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic customer service. Francisco was friendly, professional and knowledgeable. He kept me completely informed on the status of my car from initial inspection to completed work. The office staff was equally friendly and professional in handling my paperwork. The car looked like new when I picked it up. It had even been washed. I also really appreciate the daily text messages that let me know how things were going with my car and that Jim and Jacks hadn't forgotten me. I would highly recommend Jim and Jacks to anyone.