In all my years as a consumer, then nearly twenty years as an agent and finally as a District Manager for Farmers, I have never had such an exceptional level of service. I couldn't be happier!
10/3/2014
Megan B. VERIFIED CUSTOMER
Vehicle Make : Scion
Great quality work....
Thank you,
Megan
10/2/2014
Richard C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and excellent body repair. Thank you Richie and your staff.
10/2/2014
Kathy T. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated and enjoyed reading the text messages. The repairs were completed ahead of schedule. The car looks great. The interaction was courteous and professional.
10/1/2014
Lori A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. Oliveras was extremely professional and got right back to me. The number of checks received from Jim and Jack's is a little bit too many when the car is being repaired it doesn't have to be every day maybe every couple of days
9/30/2014
Wayne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made it so easy. The repairs were perfect. There's no way to tell there was ever any damage. Thanks.
9/30/2014
Paul O.. VERIFIED CUSTOMER
Vehicle Make : Honda
First off Javier said that if the front bumper didn't have be sent out for special repair that they would deduct from the original estimate. I found out the bumper did not have to be sent out thru Gabriel and told him Javier was going to do with the original estimate, and he said he would take care of me. Today when I came the estimate had not been reduced. Further more your porter who pulled the car out for me lied and told me the car had been washed. The car was still dirty.
THE NEXT TIME I NEED BODY I'LL FIND ANOTHER TO GO TO !
9/28/2014
Chung-chun M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for respecting my wish of not being contacted with text messages.
It was a nice surprise to see my car sparkly clean.
Please remember to put back the floor mats instead of stacking them up in my trunk. I was struggling to place them back to the car floor in a rush before rushing to work.
9/27/2014
Judi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel is fabulous. He made this experience extremely tolerable.
9/26/2014
Michael M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You guys are always awesome thanks again
9/25/2014
Vaness S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was wonderful! I have no complaints.. Manuel has very good customer service skills. He was friendly and answered all my questions over the phone..My vehicle ended up being ready sooner than the original date.I would highly recommend this place..
9/21/2014
Sasha S. VERIFIED CUSTOMER
Vehicle Make : Scion
Loved that I was kept up to date and all of the service was extremely friendly.
9/20/2014
Martha/douglas L. VERIFIED CUSTOMER
Vehicle Make : Ford
will always go to you and recommend you to friends who may beef auto body repairs. Thank you.
9/18/2014
Linda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jimmy at Hermosa Beach provides excellent customer service. My car looks great and I was even able to pick it up early. I am definitely going to recommend Jim and Jack's to my friends and family.
9/12/2014
Steve R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people, great work
9/11/2014
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Honda
I've used you guys 2-3 times now, and you always provide great customer service that is both genuine and efficient!
9/9/2014
E W. VERIFIED CUSTOMER
Vehicle Make : Mercury
I am totally happy with the service of Jims & Jacks. I find the place of business to be on top of its game.