Getting this set up between you and Ameriprise was painful. You must not have much experience working with them. Neither you nor the insurance claims person communicated effectively until well into the repair. I regretted taking the car to you because we were not taken care of as well as we should have been. Getting off to a bad start just makes it harder to feel good about the repairs once completed. I have yet to look over the car, but rest assured I will because I have found mistakes from your shop on a previous repair. I have had a few repairs done there over the years. More to come once I inspect the car.
Mike ****-****-xxxx Cell.
12/20/2014
Adam M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Very friendly and I liked the text messaging on the progress of the repairs. I would recommend then to anyone needing car repair.
12/19/2014
Richard W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was excellent. My car looked beautiful when they finished it!! It was done in a timely manner and work was superb
12/19/2014
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jesse was super cool. Communicates. And kept me up to date. I'd def refer u folks
12/18/2014
Donald Ryder. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was taken care of in a professional manner. My rear bumper looksgood. Thank yoy, Manny.
12/18/2014
Rong Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny was knowledgeable and friendly. The car rental inside the shop is very convenient. My only complaint is the inside of my car was sprayed with the most foul scent ever. Overall would highly recommend to others.
12/14/2014
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse is great, took too many days for a wheel and tire.
12/12/2014
Kristen B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing work and always kept me informed thank you manny
12/12/2014
Silvia W. VERIFIED CUSTOMER
Vehicle Make : Acura
Completely satisfied!!!!
12/11/2014
Kyle S. VERIFIED CUSTOMER
Vehicle Make : BMW
Gabriel did a great job on helping me out with my BMW. Would definitely recommend this location to my friends
12/9/2014
Richard S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and courteous as well as enterprise rental girl made a tough time much easier. Thank you.
12/6/2014
Summer S. VERIFIED CUSTOMER
Vehicle Make : GMC
As always, you guys are amazing. This time, I can't believe the repair you were able to complete in just three days! Thank you.
12/5/2014
Wilma T. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed the email updates on the progress on the car and I appreciated that the repairs were completed even earlier than I had been promised. I got it back the day before Thanksgiving instead of the day after, making it much easier for me to pick it up as well as save me money on the rental car I was using.
12/3/2014
Mark L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel was fantastic! I was blown away by the level of professionalism and service. My experience was a 10 out of 10 and I will be a life time customer.
12/3/2014
Melissa V. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to Manny and the rest of the team who took care of everything. My car has never looked better!
11/30/2014
Robert W. VERIFIED CUSTOMER
Vehicle Make : Scion
THANK YOU
11/27/2014
Glenda H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jesse was great. Very professional.
11/27/2014
Richared G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All around great experience. Thank you!
11/27/2014
Gilbert R. VERIFIED CUSTOMER
Vehicle Make : Ford
I continue to trust Jim & Jack Collison for my business, because of the customer service, on site car rental, quality work & materials and warranty. Thanks again
Gilbert R
11/26/2014
**** B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The staff here is amazing!!! The young lady at the front desk (My apologies I don't recall her name) who processed my paperwork was very warm and friendly. Gabriel, who was in charge of my repairs was absolutely phenomenal with his customer service! The texts and calls to keep me updated were very much appreciated. I'm a stickler for great customer service, and the staff here exceeded my expectations. Thank you for your service, I will be back for any future needs and refer my family and friends.