I liked that I was constantly kept informed about the status of my car repair.
2/23/2015
Brenda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was professional and efficient. Communication was excellent using text message and phone calls to keep me updated on everything. Work was completed faster than predicted. work on car was beautiful.
2/21/2015
Dennis L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent repair and excellent service. Great system for keeping me informed about the progress of repair.
2/21/2015
Jose C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic work and great customer service.
2/20/2015
Anabelle S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Gabriel was an excellent!!!! Person.. He kept me up to date with everything and never left me wondering. He made sure my needs as well as the needs of my car were met all the time.. Worked with my busy schedule and never complained My car looks brandnew.. I am very please with his customer service overall and defiantly will recommend many people to Jim and jacks.. thanks a lot!!!
2/20/2015
H P. VERIFIED CUSTOMER
Vehicle Make : Honda
I couldn't have been more pleased with my experience at Jim & Jacks. Manny was especially helpful and professional in dealing with my car issues. Five stars for service and repair! It was in bad shape when I turned it in for repair, but now it looks new and improved!
2/19/2015
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel was amazing, communicative with updates through the process of working with the insurance company, and the team did a wonderful job on my car. I couldn't be happier with my experience; I will highly recommend Jim & Jacks to others and would never go anywhere else! Thank you!
2/17/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service. My vehicle repairs look great.
Thanks again!
2/15/2015
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The company acted in a very professional manner. It was nice how a man was at our disposal when we got our car back, to answer our questions. It was so convenient that the car rental place was right there. The car looks beautiful.
2/14/2015
Derrick P. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent work. The staff member was professional, friendly and courteous.
2/13/2015
Stacey C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jim & Jack's was wonderful. Super easy to work with and Gabriel had my car done two days before it was due! Awesome service and thanks for the detail too!
2/12/2015
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Jesse!
2/12/2015
Antonio G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service upon arrival at the front desk, they are courteous and kind and we'll dedicated to get customer satisfaction.
Jesse who take care of my claim was well beyond his responsibility, always on time an direct to the point, makes things easier to understand and decide.
The rental desk of Enterprise excellent as well. It is good to leave your car and got a rental car in good conditions and ready to go. The time is an issue, and here things are prepared to do it as fast as possible so you don't waist time in this process.
Congratulation for your service and the attitude of your team.
My Brgds!
2/11/2015
Isaiah L. VERIFIED CUSTOMER
Vehicle Make : BMW
Gabriel was very strong in communicating the status of my car. As much as I hated waiting so long for my car to be repaired, they've done a great job on the car. I will come back again if God forbid I get into another accident.
2/10/2015
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks Gabe!
2/7/2015
Pam M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service-- car looks great
2/7/2015
Valarie S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent body work n amazing customer service... Thank you I would highly recommend this company !
2/3/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Scion
Gabriel did a great job leading me through the inspection and keeping me informed throughout the repair process. I'd be happy to come back to Jim and Jacks in the future.
Thanks!
2/3/2015
Chris B. VERIFIED CUSTOMER
Vehicle Make : Acura
Gabriel is a real pro.
1/29/2015
Dieema W. VERIFIED CUSTOMER
Vehicle Make : Volvo
I'm completely satisfied with my car, but more importantly I'm truly satisfied with the customer service I received from Jesse Ontiveros. He was truly AMAZING, so amazing that both my hubby and I are still talking about the service we received from him. He was attentive and keep us up to date on the status of our car. We hope to never have another accident, but if we do we are taking our car to Jim & Jack's and asking for Jesse Ontiveros! Thank you for the Best auto repair arrive EVER!!!