Both representatives From Jim and Jack’s were great she was able to get a Rent-A-Car for me and make the experience really easy and heard consideration for my time and did a good job fixing my truck and was good at explaining any issues and I am recommending Jim and jacks to other people. Thanks!!
12/17/2019
DANIEL F. VERIFIED CUSTOMER
Vehicle Make : Volvo
Gabriel was fantastic. Friendly, updates and finished ahead of schedule. Very professional business overall.
12/17/2019
GARRETT R. VERIFIED CUSTOMER
Vehicle Make : Ford
Gabriel was great! Helped me with everything and took care of my car. Really appreciate everything he did for me. Even got me a great rental car!
12/14/2019
Ariel R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job. Thanks, Gabriel!
12/13/2019
W VERIFIED CUSTOMER
Vehicle Make : TESLA
The staff was incredible. They stayed in contact with me throughout the whole process and answered any question I had along the way. The quality of workmanship was high. My car looked like neW
12/11/2019
MARY ANN. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly, helpful, efficient and timely.
12/10/2019
Martin L. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was excellent best in the country! Thank you, Gabriel
12/6/2019
NORA M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good customer service specially Gabriel
12/4/2019
SPUDS P. VERIFIED CUSTOMER
Vehicle Make : JEEP
Our car repairs were completed 2 weeks after the promised date. Not once did I receive a proactive update. I had to call 2-3 times each week, never received an accurate update, and was quite sure that my car was on the bottom of the priory list!
12/2/2019
Cheryl W. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Franciso you are the man. On a **** to 10 I give you a 50+
11/30/2019
Randall S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for the great work and care of my car. The repairs were done well and my car was beautifully cleaned. Thank you!!!
11/30/2019
Guy/Koralyn F. VERIFIED CUSTOMER
Vehicle Make : FORD
My car was there for almost one month, the repair was done inadequate above the rear bumper. I now have to take time out of my schedule to bring the vehicle back to do work that should have been taken care of the first time.
11/28/2019
ERROLL C. VERIFIED CUSTOMER
Vehicle Make : FORD
My truck looks like show room and drives like a 2019. Thanks to you all at Jim and Jack's
11/27/2019
MALAMA L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My experience was well, I was updated frequently and Abel was a GREAT help! From my inspection to picking up my car today, he was very friendly, provided me plenty of info and would recommend him to anyone..thank you!
Only thing I didn’t like was that a certain item was taken from my trunk that I purposely hid, so for it to not be there I knew it was taken while in repairs and the specific spot I hid it had other items that were moved around so I didn’t like that people were in my belongings which had nothing or anywhere near the damages and wished that I was able to trust my stuff in MY car, but guess not. Lesson learned.
11/26/2019
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Some guy named Manuel Toscano fixed my Nissan Cube a few years back. I didn’t like him, I could tell he was feeding me with a lot of **** most of the time. Gabriel worked on my Jeep Compass this time around and he is much better than Manuel, he is very very good at his job. Sincere, transparent, and overall did well at convincing me that he gave it his all to take care of my car repair.
11/26/2019
DAREN P. VERIFIED CUSTOMER
Vehicle Make : ACURA
Carlos did an excellent job of keeping me updated on the status and he met the date he promised. The car looked like a new car when I picked it up. I’m very happy with the service I received
11/24/2019
CRYSTAL P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everyone was so kind and kept me updated the entire time! thank you
11/24/2019
BLAKE F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jim and Jacks exceeded my expectations. Carlos and team went above and beyond. It was a pleasure to get back into my repaired and cleaned car!
11/22/2019
KATIE Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service!! My car looks great! I was able to get my car in the day after my accident, they were very accommodating! The team updated me often! Thank you for making the whole situation much less stressful!!