Jesse was great...I really appreciated the daily updated. In general, everybody in the office was friendly and seemed genuinely happy to be there. Overall, service was great. Only recommendation: expand the guest parking lot. Your business is booming!...time to expand. :)
7/18/2015
Melissa P. VERIFIED CUSTOMER
Vehicle Make : Acura
Your entire staff is courteous and professional, the work is always top notch!! I wouldn't trust my vehicles to anyone else!
7/17/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : Scion
You guys are great! You took the pain out of being a hit and run victim by restoring my car to like-new condition. It even looks great inside and under the hood. You went the extra distance and even saved my Joshua Tree sticker from the cracked windshield. Thanks!
7/17/2015
Monica R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service ??????????????
7/16/2015
Brian D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Gabriel was awesome--he kept us informed w regular updates, helped expidite the Jeep being ready, was courteous, professional and kind. Really appreciate all he did and the Jeep looks and runs like it's brand new!
7/13/2015
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Honda
The length of time my car was in your shop blew my expectations out of the water. I was quoted 3 weeks for my car to be repaired. I had my car back in **** business week. Thank you for the fast turn around.
7/12/2015
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Gabriel did a fantastic job as did the rest of the staff. I will continue to take our vehicles to Jim and Jack's and will recommend friends and family as well.
7/11/2015
Bryan L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Francisco was extremely professional and made the entire process seamless. He demonstrated fantastic customer service from beginning to end. Thank you!
7/10/2015
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took quite awhile but the end result was excellent! The care that was exhibited in making sure that it was completely correct is greatly appreciated. If anyone we know needs body work we will definitely recommend Jim &Jack's.
7/10/2015
Donna E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Too many requests to give feedback. I received a total of 4 text messages **** email and **** phone call in less than 4 days. Once is enough. Clearly I Was Too Busy To Get Back To YOU. Now as far as the service it was great
7/8/2015
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Francisco was polite, professional, and very informative. I am very pleased with his work and performance.
7/8/2015
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Scion
The job was done professionally and comleted ahead of schedule, I was very pleased. The text updates were very useful as well.
7/8/2015
Arlene D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jim & Jack's has great communication texts that consistently kept me updated on the status of my vehicle. They also followed up with a live phone call from my service representative.
7/7/2015
Alan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job really satisfied thought I would at least have to vacuum out the dog hair from my child's dog but to my surprise the car was washed and vacuumed didn't have to do anything except drive it away.Thank you Manuel Toscano you made my experience a pleasure and if ever I need body work I will definitely be back. Sincerely
Alan K
7/7/2015
Paul M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Manny was great
7/7/2015
Wendy L. VERIFIED CUSTOMER
Vehicle Make : Kia
Jesse did an amazing job ! 5 Will be referring all friends and family members over to Jack&Jims ! Thanks again ! - Wendy
7/6/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service. I would recommend
Jim and Jacks to anyone looking for a good body
shop.
7/3/2015
Luzane R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great place and awesome employees
7/3/2015
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Manuel was great!!! I would definitely come back again.
7/2/2015
Ashley I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely nice and went out of their way to help me. Excellent customer service .