I very much appreciate that Francisco was able to hold my car for me while we were away on vacation. The repair looks great and the car was completely cleaned before we picked it up. Thank you
7/31/2015
William K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel was excellent at every stage of the process. He deserves a raise!
7/31/2015
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gabriel was very responsive and helpful. The car looked great when I picked it up and it was completed well ahead of schedule to accommodate a personal timing conflicts. I would be happy to refer Jim and Jack's
7/31/2015
Gina N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a great experience! The entire staff was very professional.i appreciated having the Enterprise office inside. Thank you!!!
7/31/2015
Moritz H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The text messaging system is mostly useless. I received messages that did not correspond with what I was told over the phone that same day. That being said the service was great and the quality of the work seems outstanding.
7/31/2015
Winston A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse was the only one looking out for my interest during this process. I had to wait a day before I call my adjuster at Geico to ask him why did this take 33 days to complete. I'm happy with the work you shop did but I'm pissed with Geico for dragging this out so long. If anything happens to any of my other vehicles, I will gladly bring them to you repair shop. If I didn't say thank you yesterday Jesse I'll say it now. Thank you for having my back.
7/28/2015
Amanda P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great customer service. Gabriel was able to answer all my questions and the repair turned out great!
7/27/2015
Joel E. VERIFIED CUSTOMER
Vehicle Make : Ford
I never heard from anyone at Jim and Jack's regarding the status of my car repair. When I called, I was put on hold for Francisco, then told he would call back. That didn't happen. I had to drive over to see if my car was repaired. I would have cancelled the job if I had known there would be no response from anyone. On the bright side, the repair work was done well, but it was a bad experience, and I won't be back.
7/27/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
When I picked up my car the paint was not done correctly and my ash tray was broken by you
7/25/2015
Asagi A.. VERIFIED CUSTOMER
Vehicle Make : Jeep
This was my second time having work done on my car at Jim & Jacks and both times I had awesome service! Could not have asked for a better experience!
7/25/2015
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I only trust Jim & Jacks with my car. They always give me the best customer service.
7/25/2015
Darren K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service provided by Gabriel. Car looks great!
7/24/2015
Roberto T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was painted and wasn't done right. Dents still show now I have to take car again to be repaired
7/24/2015
Susan V. VERIFIED CUSTOMER
Vehicle Make : Audi
Gabriel was soooo helpful! Thank you! I would definitely come back!
7/21/2015
Evelyn B. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the status updates and follow- up by Jesse. He was very helpful and thorough. Thank you for making this experience less stressful.