I am very happy with the job done on my car. I was kept abreast at all times. It was completed earlier than I was able to p/u the the car
4/15/2016
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jessie is the best and most professional service advisor I have ever had the pleasure of working with. Always concerned and courteous.
4/15/2016
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Ford
Why you allow the insurance companyo of the person who wrecked my car to dictate the repairs is beyond me. It was not fixed right.
4/14/2016
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Honda
I expected to be updated along the way for the repair to my vehicle, especially since I received an initial texts a Ying I would get updates...but instead I had to call and wait amd call again for information. Otherwise, I was happy with the repairs.
4/12/2016
Steven U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Need to check the opening and closing of the rear door.
4/12/2016
Jill M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for doing a fantastic job and getting it done much faster than I expected!!!!
4/12/2016
John Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
Thank you
4/11/2016
Sugriva/ravina D. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did such a good job
4/9/2016
Jones S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work on the car was great, but I was going through a small insurance company to pay for these damages, and was told multiple times by multiple people that these small insurance companies with whom your shop doesn't have a contract take forever or take their sweet time to come out and approve any extra repair estimates. That would mean you guys might have my car for a long time. It amounted to bad mouthing non- contracted insurance agencies. And the fact is, that small insurance agency (national general) pretty much immediately approved the extra damage estimate, and did nothing to hold up the process. Theres a difference between managing a customers expectations and just giving them negative information which is just frustrating, especially when it never comes to be.
4/9/2016
James G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I would recommend Jim and Jacks
4/8/2016
Gary B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your communication during the process was outstanding.
4/7/2016
Kerry Gale. VERIFIED CUSTOMER
Vehicle Make : Jeep
Maintaining communications with the customer through the process even if it is not the best of news or the schedule has slipped is important. Manny kept me up to date, calls were returned promptly, and I had great service. And the best of all the car looked great when done. Thank You.
4/6/2016
Kristina I. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was fantastic as usual. It took a little longer than expected. The detailing after the repair was exceptionally great and very much appreciated.
Thank you!!
4/6/2016
Patrick J. VERIFIED CUSTOMER
Vehicle Make : Audi
My air conditioning doesn't work once I picked up my car. It was working before you worked on my car. I
4/2/2016
Bonnie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are great!
4/2/2016
Baron S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Excellent customer service,!
4/1/2016
Phyllis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best! Top grade in all areas. - customer satisfaction, technical expertise, insurance collaboration, etc. I'll even do the TV commercial
3/30/2016
Casandra R. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are the BEST!!!!!
This is the only place in the world if you want anything done right to
your car!!!
I Would never go any where else!!!
Thank you so much !!!!
Extra thank you to George , he is wonderful!!!
3/30/2016
Miguel Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice job and clean thanks. Jessie was great too.
3/28/2016
Clodagh B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Yes, and Manny (Manuel) was our point person there. He was so helpful, resourceful, and communicative. We very much appreciated it! Thanks!