I discovered my electrical car's charging setting was changed and I may have to bring it into the dealer to be reset, unless I can figure out how to do it myself.
9/18/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Important to constantly remain in communication with the customer. Doing so with the insurance company is not enough.
9/17/2016
Joyce A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would have wanted a couple of other crapes added in seeing that this is my second car being serviced with you and one repair in 2011 was over $10,000 my ins company AAA paid you. I have also referee others to you. It's always good to remember your loyal customers.
Joyce A
9/17/2016
Kitt W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience with Jim and Jack's. Carlos kept me up to date and informed and my car was ready by the end of the week, as promised. Thank you.
9/17/2016
Julie A.. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just my car could have been washed better after my last repair this time the wash job left spots on front and back windows
9/14/2016
Linda J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, beautiful work my car looks like new. So glad I was told about the great work being done at Jim and Jacks. Thank you! Linda J
9/14/2016
Brent S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel was super great. My car was spotless, washed and waxed and completely detailed inside and out. I thoroughly enjoyed my courtesy ride with Jim's brother. I enjoyed hearing about the history of their family business and the importance of their heritage. Thank you Jim & Jacks.
Brent Alex
9/13/2016
Linda B. VERIFIED CUSTOMER
Vehicle Make : Acura
I have used Jim and Jacks in the past. Your service people are always respectful, helpful and sensitive to the fact that I may be upset because my car is damaged. The counter people handle explaining insurance issues well. I like having Enterprise right there so I can pick up and return the rental when I need the service most. Thanks for great paint and beautiful restoration of my car. It was not only painted but clean inside and out. Very nice It looks perfect Thanks
9/10/2016
Mathew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Over all great experience????
9/10/2016
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved how new the car looks, makes it feel like I just bought it. Repairs to the car are excellent and the car was handled carefully. Definitely the best place to get a car repaired.
9/8/2016
Lindsey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone is is nice and helpful. It was very comforting at a difficult time.
9/4/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was prompt, personalized,and professional !????
9/1/2016
Diane P. VERIFIED CUSTOMER
Vehicle Make : Acura
Friendly staff. I liked getting almost daily status reports on my car. Work was finished in a timely manner. Great having Enterprise desk on site.
8/30/2016
Donato M. VERIFIED CUSTOMER
Vehicle Make : BMW
This was a very easy process with Jim and Jack's Collision. I'm very grateful for how fast they repaired my car and for the support I got from Carlos.
8/30/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Carlos was awesome. He kept me informed every step of the way. Your work quality was top notch as usual. Thanks for providing such great service in the So Bay!
8/30/2016
Dean H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked being informed of the progress along the way. Everyone was polite and helpful.
8/28/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional !! Jesse Ontiveros is an asset to your company ! He maintained contact throughout the process and the repairs to the car were exceptional !!
8/26/2016
Aaron R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gabriel was amazing. Great experience and great repairs!
8/20/2016
Ruben S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service. Car was done before due date
Thank you Gabriel