Front desk could have been more helpful, but repairs were well done.
1/28/2017
Ruth K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone work at Jim & Jack were very nice and did a great job fixing my car.
1/22/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team was very professional and courteous - much appreciated. Thanks.
1/21/2017
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Lexus
People were wonderful to deal with and very professional. One slight thing, some things in the car needed to be reset with previous setting.
1/11/2017
Bonnie O. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the updates andvpersonalized attention. I felt my patronage was valued.
1/11/2017
Flore B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I pick up my car is found out I had an electrical problem with my locks that I didn't have at first
1/6/2017
Gerson G. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to thank Gabriel and the team that worked on my Honda Fit, in getting it back to brand new condition as fast as they did, considering the circumstances. This is my first experience with this body shop and was left very satisfied with the results and service. Also, a very big thank you to the shuttle driver that went above and beyond for us to deliver us to the shop during a difficult time. My deepest thanks to the J&J team.
Happy New Year!
- Gerson G
12/30/2016
Peggy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at Jim and Jack's made what could have been a pain-in-the-**** experience (getting your car fixed after someone rear-ends you), not so bad at all.
Thanks! and I noticed there was an extra little ding you guys fixed and I totally appreciate it.
If, heaven forbid, I need more auto body work, I will definitely use Jim & Jack's again.
Seriously, who would have thought a body shop could be such a great experience, but you were!
Thanks again!
12/22/2016
David K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great wrk and communication with me
11/27/2016
Kim O. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome job! Will definitely recommend to others
11/27/2016
Brandon W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The weather seal is barely attached, missing parts, and some of the clips are broken. You've had the car for two weeks and details such as the seal falling off when the door is opened should have been caught.
11/26/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Our car looks fantastic. Thank you very much,. We are very happy with the results. One small thing, while I appreciate the car being cleaned so well, I am not a fan of the fragrance used in the interior. Thank you for doing such an excellent job with our car. We really apprecaite it!
11/23/2016
Jessie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very grateful for Jim & Jacks for being so helpful, honest and kind. Carlos helped me throughout the whole experience and always kept me informed and at ease. Not only was he very professional, but personable as well. I knew I was in good hands. I was very impressed with the end result of my vehicle and would highly recommend Jim & Jacks to all my friends. Thank you!!
11/20/2016
Rosenfield Z. VERIFIED CUSTOMER
Vehicle Make : Ford
It was great, the email updates were very helpful. Great service.
11/16/2016
Lorraine C. VERIFIED CUSTOMER
Vehicle Make : Honda
Mani was great! He really made our experience enjoyable? I know that sounds crazy, but his customer service made a difficult situation so much easier!
11/12/2016
Georgia B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was disappointed that the car was not washed when it was returned. It put a blemish on a nicely repaired car.
11/1/2016
John J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am very pleased with the work on my car. A few years back you did work on my SUV and was just as pleased
11/1/2016
Gina T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great work!
10/29/2016
Jerilynn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Just wanted to thank Carlos for taking care of the repairs on my truck, he always kept me up to date and was extremely professional the whole time. Thank you!
10/29/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Ford
Returned vehicle back to the Hermosa Beach office this afternoon (Thursday) so that the areas we discussed could be taken corrected.