I like to thank Gabriel for excellent customer service. ????????????????????
4/21/2017
Victor S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient and courteous
4/20/2017
Jin Sung. VERIFIED CUSTOMER
Vehicle Make : Ford
Abysmal you returned a car with unsafe brakes, coolant and battery and I am complaing to the state. If that fails I am suing you. If I crash again from failed brakes I will make sure whoever I hit is aware you chose not to repair my brKes when it was on the work order.
4/20/2017
Mark P. VERIFIED CUSTOMER
Vehicle Make : Acura
So pleased with my car! As I read others posts, my car too looked like a brand new car! Would recommend Jim and Jacks and so convenient to home.
4/18/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, professional job, fair pricing. Thanks!
4/14/2017
Shari M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am so satisfied with the work that was done to my car I strongly will recommend jacks collision to anyone great work thanks
4/7/2017
Diane N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Gus was wonderful to work with. He made the process very smooth. He definitely went above and beyond to ensure that my experience with Jim and Jacks was anything but 100% satisfactory. Thanks to everyone there!
4/5/2017
Alcides A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car is missing a plastic ruber on the back bumper under de camera.
3/31/2017
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience. Jesse went above and beyond to take care of everything for me even numerous unexpected issues unrelated to the accident. I will always bring my vehicles back and I will recommend Jim and Jack's to everyone I know.
3/29/2017
Patrick K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Anthony informed me of my vehicle being complete two days ahead of schedule. When I went to pick up my vehicle it was still in need of additional repairs. I was informed it would take until Monday before the repairs were completed. I responded that I'd rather take my car now, and he argued he might be able to complete the job faster. Kind of ridiculous since he could have held onto it and actually completed the job he agreed to.
3/24/2017
Reichen K. VERIFIED CUSTOMER
Vehicle Make : BMW
Loved the update texts. Jack was really friendly and through. Very clean and convenient facility in a nice area.
3/18/2017
Faustino A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied. Your entire team is wonderful to work with. They always seem very happy to be at work, and always happy to make the customer happy! Extra KUDOS to Gus for going over and above what's expected. And the quality of the repair was unbelievable. Car almost looks brand new and it's almost 15 years old! Thank you Jim and Jacks!
3/16/2017
Anjali I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing staff
3/14/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication and fast service
3/9/2017
Clemente P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos was great! Wonderful communication skills, excellent follow up, and good customer service. I'd refer him to anyone!
3/8/2017
Shari M. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff is the best props to Jose and Anthony
2/28/2017
Maria R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you I love it , my car looks great ! I just need my right mirror cover Lol!
2/23/2017
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was very friendly. Thank you for your assistance.
2/14/2017
Kim G. VERIFIED CUSTOMER
Vehicle Make : Audi
Jesse was terrific to work with.
2/9/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Acura
Gabrial is great! He knows how to make me feel important as a customer. He knows insurance and cars like the true professional that he is. The ladies at the counter are courteous and quick to acknowledge me when I arrive. The waiting room and rest room are clean too! Good job Jim&Jack team!!