The ongoing communication regarding the status of the car repairs and the quality of work completed more than satisfied my expectations...
5/6/2018
Michael J. VERIFIED CUSTOMER
Vehicle Make : Tesla
Friendly service, accurate time estimate. Javier, off duty on Saturday morning, took the initiative to introduce himself and tell me about his work on my car appreciated the text updates.
5/6/2018
Janice R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work. Finished right on schedule.
Everyone was very professional. I would give them all an excellent rating.
5/5/2018
Bonnie P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have to bring it back on Monday, the navigation screen isn’t working,they didn’t notice it before they gave it back to me.
When it is fixed I will be very satisfied..
5/4/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love that you can drop off your car and get a rental at the same time. Everyone was very nice and helpful, especially Manny who kept me updated with the repairs. Highly recommend Jim and Jacks!
5/3/2018
Adam G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service. Cat looks great. Love the full clean that came with the repair. And enjoyed getting text updates so I knew what was going on.
5/3/2018
Lenia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jack was terrific. Everyone at the Hermosa Beach location was pleasant and helpful. I was a bit dismayed that such minor repairs required 10 days to complete. It was a relief that I have rental car coverage in my insurance or this would have significantly increased my out of pocket cost.
4/28/2018
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Delivered as promised, car looks great, pricing for additional work very fair.
Thank you!
4/28/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and efficient. Love the text updates
4/28/2018
Marianne O. VERIFIED CUSTOMER
Vehicle Make : Audi
It was very easy for me to get my car repaired . I liked that enterprise rent a car was on sight.
4/28/2018
Miguel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was only one item that did not get repair completely. The right front door had a nick and I was told by the rep that it was going to get fixed. Needless to say that did not happen. Other wise all other items were fixed.
4/27/2018
Erin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jonathan was a great contact and made sure I was always informed about the status of my car. The carwise texts were also very helpful. Thanks!
4/27/2018
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessie was wonderful in every way!
4/26/2018
Tonya G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful, not pushy, taught me how to deal with insurance claims.
4/25/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Acura
They do great work. Received my car back much earlier than expected.
I loved the ease of dropping it off and picking it up.
4/25/2018
Mathes.cathleen Mathes,stephen. VERIFIED CUSTOMER
Vehicle Make : GMC
The team was very good. Thank you.
4/25/2018
Jose A. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent Job and Customer service
4/24/2018
Brenda L. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done nob
Thank you
4/21/2018
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Honda
High quality work, and completed ahead of schedule. Plus, interior was cleaner than when it was brought in - Excellent work.
4/20/2018
Diego R. VERIFIED CUSTOMER
Vehicle Make : Honda
Best **** work ive ever had on a car they were really friendly too thanks to all of you