Jim and Jacks Collision Center was great, very professional with dealing with me and my car. Great customer service very friendly
7/15/2018
Robyn R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My front right tire was flat when I got home
7/15/2018
Beth P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and professional. When I showed up early mondsy, before you were even open, the staff was so nice and helped me anyway. I thought that was very exceptional. I did have to call on Friday because I hadnt heard from Jonathan who was handling my case. Thankfully, I called the main number and was helped right away because apparently Jonathan was on vacation? Which he hadn’t informed me when I had talked to him two days prior and he said he would call me on Friday. Drop off and pick up we’re smooth and easy and my car looks great. The detailed cleaning was the best surprise. Thank you for that, my car sure needed it inside and out.
7/14/2018
Angelica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’ve already let all my friends and family know that if they ever find themselves in the unfortunate position of needing to have their car repaired due to a collision they MUST take their car to Jim&Jacks!
I was recalling dreading being without my car and having to deal with all of this but you made us so easy. The location, people, quality of service, speed, attention to detail, communication, and overall customer service were absolutely superb!
7/14/2018
Romeo R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was completely happy with the service. It was a fast & speedy job, I received my car sooner then expected which was awesome. Your team of staff was friendly & helpful. They were in constant contact with me about the process of repair my car. Plus I was also helped in setting up a rental car while my car was being fix. Thank you!
7/9/2018
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Audi
Great team. Everyone very nice and professional. I had a problem with my hire car and the Enterprise staff bent over backwards to help me.
Really good service - I’d definitely recommend to my friends and colleagues.
7/7/2018
Nicoline S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome experience! Awesome place! Awesome people! They made an otherwise unpleasant situation with our car, a good experience. The ladies at the front desk are so professional, nice and efficient and Jesse Ontiveros was so helpful, kind, caring, professional and fast! We are super satisfied with our experience at Jim and Jacks
7/7/2018
Jenne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service keeps getting better each time I am there
7/6/2018
Cassandra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
7/6/2018
Jason J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had brought my 2013 Toyota Camry Hybrid LE in for repair with a good and quick turnaround time. The repairs were excellent, all the damage was completely fixed with the car looking brand new (in my eyes)! The detailed interior finish was much appreciated and I hope to not see you guys again haha but know that you will be my first resort. Thank you and your team for all your help!
Sincerely,
Jason H. ****
7/4/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and response from staff was excellent!
7/3/2018
David V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for being very professional and having my car ready faster than expected
6/30/2018
William S. VERIFIED CUSTOMER
Vehicle Make : BMW
So surprised at how quickly my car was repaired. I also appreciate how beautifully my car was cleaned. Excellent service all around. Thank you.
6/30/2018
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : BMW
Very happy with the quality of the service.
6/29/2018
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything was professional from start to finish. My 3rd experience and each time has been great.
6/29/2018
Kyle R. VERIFIED CUSTOMER
Vehicle Make : Porsche
The communication of updates, the car being returned when it was supposed to be, and courteous workers. All around a very pleasant experience.
6/26/2018
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Honda
This was a very positive experience for me. The staff were helpful and friendly, and all aspects of the process were explained and followed through with accurately. Though being in a car accident was not fun, I enjoyed working with Jim and Jacks.
6/24/2018
May N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing customer services ????????.
Thank you .
6/23/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Tesla
Excellent service. Good repair. Finished before scheduled time. Made rental very easy.