My RAV4 looks brand new. You would never know that some drunk in a pickup truck destroyed the left side from bumper to bumper.
I appreciate being informed of the repair progress. Jonathan did a good job overseeing everything. Kudos to him.
8/11/2018
Sam B. VERIFIED CUSTOMER
Vehicle Make : GMC
I was treated professionally and courteously at all times, the repair was done quickly, and communication was excellent. However, I’m not sure that I was charged a fair price and the quality of the repair leaves something to be desired. The repaired panel is slightly mis-sharpen along the bottom edge; the tailgate appears to be have been knocked into the bed rail during repair, slightly chipping both; and the finish of the fresh paint is a bit rough. On a scale of 10, call it a 8.5 for service, 6.5 for price, and 6 for workmanship.
8/11/2018
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very smooth process from start to finish. I liked knowing what was happening and never having to wonder when I might hear something.
8/9/2018
Joan H. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought it took a lot longer than it should have but I was satisfied with the results.
8/8/2018
Scott K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very fast and conscientious service. Really good to get updates on the progress of the work while I was traveling. A great service experience...thank you.
8/7/2018
Jimesa E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jim and Jack's always provides EXCEPTIONAL customer service
8/4/2018
Sylvia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service- on time- and a great job on my car! Thank you!
8/4/2018
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jesse was great from the beginning! Keep me informed the whole time, he was awesome! Thank you guys a million
7/31/2018
Lynette K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jesse was Fabulous! Went above and beyond in service and the repairs were done beautifully!
7/31/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I have a small bit of blue paint that is different in color to my car's paint color on the passenger side door that I noticed this morning. I have yet to completely look at my car though the repair work you did appears to be fine.
7/26/2018
Eric H. VERIFIED CUSTOMER
Vehicle Make : Tesla
My spoiler, which was not damaged initially, was damaged when the car was returned to me. I immediately returned to the El Segundo location and showed Jose the issue. He agreed that the damage was not acceptable and is working to remedy the situation.
7/24/2018
Dawn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was awesome. Manny kept me informed and even got t he wirfk done way ahead of schedule
Thanks guys
7/21/2018
Peter M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very pleased with the service and the attention to detail. Jessie was very attentive to details and was very good at listening and addressing concerns.
7/21/2018
Vollon D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank u....job well done
7/20/2018
Cheyenne T. VERIFIED CUSTOMER
Vehicle Make : BMW
Manny is the best! Give him a raise!
7/19/2018
Ann M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very friendly and considerate staff.
7/19/2018
Cassidy J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very well organized, prompt and great attention to detail. Communication was unparalleled.