Loved the consistent updates and communication from Manny and team. Vehicle was prepared prior to orig due date. Completely satisfied with customer service and repair. Will recommend.
9/10/2019
Arthur C. VERIFIED CUSTOMER
Vehicle Make : TESLA
Jerry, the Tesla specialist did an aoutstandinf job making the process quick and easy. He solved problems always with a great smile and nothing was too much trouble. He helped coordinate with the insurance company as this accident situation was not normal. (I hit my own car with another car I own).
9/10/2019
MIGUEL A. VERIFIED CUSTOMER
Vehicle Make : Honda
Gabriel and the lovely ladies were all a pleasure to deal with. They’re personable & professional and care about their jobs and clients. The work performed on my vehicle was superb and I absolutely love the contact contact and updates. I love this shop and will continue to bring my vehicle here!
9/10/2019
Marie-Claire A. VERIFIED CUSTOMER
Vehicle Make : JEEP
Manny was fantastic. I could not be more impressed with the experience I had.
9/10/2019
LAURIE C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I appreciated all the emails and phone calls that kept me up to date on the progress of my car. The car looks beautiful and it was done a day early! Excellent service.
9/6/2019
MARIELA C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thank you so much Carlos Ku and the whole staff. I truly appreciate everything you guys did to have my vehicle ready for me.
9/6/2019
Vince V. VERIFIED CUSTOMER
Vehicle Make : TESLA
Jerry was fantastic
Very complete, easy to work with
9/4/2019
ANGELICA P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My experience with Manny was amazing. I am so impressed with the level of customer service he provided. He went above and beyond and I am very thankful to everyone at Jim & Jack’s.
9/2/2019
FRANCES I. VERIFIED CUSTOMER
Vehicle Make : Honda
Seevice was wonderful ar the original stip and also fromGabrilee at the repair ahop
I will highly reccommend thisbplace thanks to all the wonderful care
8/31/2019
MATT C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everything looks great! I appreciated the regular text updates on the timeline.
8/30/2019
DEBORAH B. VERIFIED CUSTOMER
Vehicle Make : Ford
Gabriel and his team were fantastic.
8/30/2019
LINDSAY L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
From the moment I walked in to Jim & Jacks, Gabriel was helpful and continued to be throughout the entire repair process. Gabriel kept me updated and was even able to take care of the rental after my insurance ran out up until the car was ready. I appreciated his positive and friendly attitude. It was a delight to deal with someone so professional and personable. I would give him an 11 out of 10 stars! Thank you, LINDSAY L
8/30/2019
DANIEL P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Gabriel was great to work with and extremely detailed. Would definitely go there again.
8/29/2019
JOHN F. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Communication was first rate.
8/28/2019
SCOTT H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Your service was great. Thank you for making it easy
8/28/2019
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and much faster turnaround than initially quoted.
8/28/2019
Brian R. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Megan Eden was a joy to work with. She was always available to answer all of my detailed questions, stayed late when I came to pick up the car and explained everything that was done. The car looks excellent. You cannot tell that it was ever in an accident. My entire experience was great.
8/27/2019
MICHELE R. VERIFIED CUSTOMER
Vehicle Make : HONDA
They are awesome.
8/24/2019
BRYAN L. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Excellent communication throughout the entire process. Appreciated the updates. Car looks and feels like new!
8/22/2019
FABIOLA H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Gabriel was great, he keept me up to date with the progress on the repairs and was very polite. I appreciated that he really showed he cared and made sure I was satisfied with the repairs. Happy to have my car back like new!!?????????