The team was very eager to make sure all my issues from the collision were addressed, including the ones that I only detected after the initial repair. I am quite happy with the end result!
6/25/2021
Geoffrey K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair work was outstanding and employees were friendly and courteous. Abel kept us well informed.
5/30/2021
Maria B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people were nice and understanding.
5/26/2021
Joycelyn W. VERIFIED CUSTOMER
Vehicle Make : Mazda
From start to finish, Jim & Jacks Collision was a top-notch professional business. Not only were their employees kind and attentive, the work done on my car was OUTSTANDING! They even had my car finished a week earlier than planned. Jim & Jacks Collision made the whole repair experience smooth and hassle-free. Thank you all!
5/25/2021
**** C. VERIFIED CUSTOMER
Vehicle Make : Ford
Car always looks brand new when I pick it up after repair!!
5/23/2021
Baiyok I. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very satisfied with the repair job done on our Mercedes! Both Albert and Jessica were very helpful and professional!
Thank you
5/9/2021
David B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Amazing job done, couldn’t be happier
5/6/2021
Johanna T. VERIFIED CUSTOMER
Vehicle Make : Ford
This is my second time using you guys and it has always run smoothly with plenty of communication throughout the process. Thank you.
5/6/2021
Galo F. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding Service from start to finish! Periodic updates throughout the process. The car was in fantastic condition upon return. Work completed ahead of schedule.
5/3/2021
Matthew K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Entire team fantastic, especially Jessica. Would return in a heartbeat for any future work. Keep it up and no one else will ever compete with you guys.
5/1/2021
Guy P. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was great to deal with!! Good Job!
4/29/2021
Mike B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your work was excellent
4/24/2021
Jay G. VERIFIED CUSTOMER
Vehicle Make : BMW
I have used your facility in the past and have always had a very positive experience. Keep up the outstanding quality of your repairs and customer service. Jim and Jack’s will always be on the top of my list for my own vehicles and will be highly recommended to friends and family should the need arise. Thank you and stay safe!
4/17/2021
Laurie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
When my car was returned the battery was completely dead and could not be recharged. It was one year old and there was no reason why it would lose all the charge. When I called the auto club and the man came out, he said it was not under warranty because there was nothing wrong with the battery. It had been drained because the people working on the car either left the doors open or had been playing the radio or some other thing that caused the battery to die. He said that I could take the car someplace and see if they could recharge it (which I think had been done when the people fixing it realized that the battery was dead) and which he didn't think would help, or I could get another new battery--$400 worth. To say that I am not happy is an understatement. I hope I don't have to have my car repaired again, but if I do, I doubt that I will use Jim and Jacks again, even though it is very convenient.
4/16/2021
Laura G. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair was done professionally and met all of my expectations. The team at J&J kept me informed of progress and finish the repair ahead of their original schedule. They did a great job.
Thanh uou
4/15/2021
Danielle V. VERIFIED CUSTOMER
Vehicle Make : Acura
I have not driven it for a long distance yet check back in 10 days. But yes so far so good!
4/14/2021
Diane L. VERIFIED CUSTOMER
Vehicle Make : Volvo
The young woman who helped me was outstanding- a cut above!
4/14/2021
Deanna R. VERIFIED CUSTOMER
Vehicle Make : Toyota
great service, repairs done in a timely manner and the car looks great
4/14/2021
David N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service rep Carlos explained very clearly all the work to be done in the beginning and went over everything again once the work was done. Very thorough, clean repair job done on the insulation under the hood and thorough clean up job too. Struts are holding up fine as well. Courteous, efficient, excellent communication and service from Carlos and great job from the mechanics. Rental car was comfortable as well. We received the car earlier than expected. Very happy with Jim and Jacks!