Only negative comment is that the negative battery terminal connector was not tightened. Went to start the car the next day and no power. Fortunately it was an easy fix.
4/1/2022
John D. VERIFIED CUSTOMER
Vehicle Make : Acura
Work done was superb.
3/31/2022
David T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The car repair was not complete, as the window was banging glass on glass when I shut the drivers door. Then I noticed that the left turn signal didn't work, so noone had tested the autopilot function and switched lanes. Lastly, after 3 visits, they left the drivers door panel improperly attached and basically hanging loose still from the metal door. I was shocked that after 3 visits noone bothered to double check the door panel work and I wasted a lot of time and money. I was told the future fix will be free as far as the left turn signal LED and the door panel finally fixed properly.
3/30/2022
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was great, couldn't be happier.
3/27/2022
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair took much longer than anticipated. The automated repair status updates didn’t update. There was a some sort of paint or ?? tony spray spots left on the front windshield. I’ve washed the window several times and it’s still there. I just bought a razor blade and will attempt to scrape/remove it with that. The windshield wipers used to be silent when in use. Now they make a slight scraping sound as they pass over the windshield. Other than that the repair looks good and the vehicle drives great.
3/18/2022
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Star went out of their way to help me out when the insurance wouldn’t. The staff is extremely polite and helpful and went out of their way to get the car dealt with and out of the shop as fast as they could. I will definitely go back if any of my vehicles get wrecked again
3/13/2022
Tamra B. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and professional. Great customer service.
3/6/2022
Larry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best body shop in town above all others
3/5/2022
Jason B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did good work on my truck
3/2/2022
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The body repairs came out fine, but the customer experience was not great. The lady who initially helped was good (at the Summit location), but the guy whom I talked with last, who gave me my keys and finished everything out wasn’t great. I told the place I was coming in the next day at noon on my lunch break (a Friday), and the car wasn’t even ready. They had to jump the dead battery, move another car out of the way, and when I got the car back it wasn’t detailed as expected. The worst part being: only one taillight lens was replaced, but the other still had tint on it. One with tint, one without. No one noticed till I pointed it out. Then I was told they forgot to install the lens tint which they specifically asked for at the beginning. I asked if they could at least remove the tint off of the old one so at least the cars taillights matched. I had to wait for that. Overall, disappointed how my 2021 got treated. I hope not as nice or not as clean cars don’t get worse treatment.
2/28/2022
Stanley P. VERIFIED CUSTOMER
Vehicle Make : Toyota
BEST BODY REPAIR SHOP EVER EVER. YOU ALL ROCK!!!
2/27/2022
Sandra D. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a slight problem but was taken care of right away
Great job otherwise
2/26/2022
An Norman. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well... good job
2/26/2022
Wayne K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The skill & capabilities of the body fender guys is remarkable & the paint application is over the top. These are very skilled professionals. I appreciate the text message updates. Made me informed & comfortable with the progress
2/26/2022
Heather L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair was supposed to take one week, even with parts delay. Every time we called there was another delay, mistake, etc and it ended up taking longer than three weeks. I do appreciate that they waved the deductible, but the process and delay were quite a hassle.
2/26/2022
Joann C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very efficient, like how you keep customers updated, it was ready ahead of schedule and looks great! Thank you!
2/25/2022
Kate N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent communication & follow-through!
2/21/2022
Devin B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Perfect job good customer service great job overall thank yoj
2/19/2022
Ray-ann J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice people to work with. They take pride in their work.