Receptionist was rude upon pick up and when I called after getting a text saying it was done they were rude when I inquired about it.
12/13/2018
Ward W. VERIFIED CUSTOMER
Vehicle Make : Honda
I chose Star Body because your estimate was 10% beneath Lithia's. I ended up paying more than 10% over Lithia's estimate, because of "unanticipated damage to clips", primarily. I don't believe that such damage could have been "unanticipated". I would not recommend Star Body.
12/12/2018
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Scion
I really liked that I was kept so up to date on the repair process. Also, when I did call wit a questions I either received answers immediately or was called back within the amount of time that I was told I would be. Everyone involved in this whole process helped to make this accident a better experience. Thank you, everyone!
12/11/2018
Svetlana G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for working with me to keep the cost down
12/11/2018
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks good as new! Thank you!
12/9/2018
Randy T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Finished early, beautifully done, very courteous. I give them a 10
12/8/2018
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly folks.
12/8/2018
Jody C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Pretty professional
12/7/2018
James B. VERIFIED CUSTOMER
Vehicle Make : BMW
You rate a 10 all around!!
12/7/2018
Kelly B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kory worked hard on getting my jeep back to me, and my car looks awesome inside and out
12/7/2018
William F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took so much time to do the repairs. Even now a mud flap has to be replaced, so I have to go back again. Disappointed in the time it has taken.
Otherwise, the car looks great!
12/1/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great technical work. Outstanding customer care. Could not be more pleased.
12/1/2018
Bodhi D. VERIFIED CUSTOMER
Vehicle Make : Volvo
I appreciate the effort made by staff after I addressed issues I experienced. The repair looks like it was done properly & the car was cleaned up well. The one thing that seemed a little strange to me is when issues arose on Monday with car not being ready my insurance adjusted said I should expect a gift card for inconvenience which I didn't expect to get after the back in forth between Tylee & myself. The whole experience left a bad taste in my mouth but the recovery made after GM called Tyler was appreciated. Hopefully this can be a learning experinece for all involved.
11/30/2018
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Ford
Na
11/28/2018
Matt L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really nice guys. Trustworthy and easy to work with. Good communicators. Car looks brand new.
11/28/2018
Jim P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there has been a very helpful and very pleasant to work with, Star Staff made my journey to the final stages of the process with my truck great, I highly recommend Star Auto Body to everyone who might need work done. Again ,Thanks,,Jim Pruett
11/27/2018
Catherine Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Thank you!
11/22/2018
Joann B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I havd a very nice experance with Star. We have used other auto body repair companies. Star out shines them all. We have used them twice now and we are compleatly happy with their work. Will use them again in the future.
11/22/2018
Karen R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, excellent communication during time you had my car